See below for more details, and also for information on customs allowances (including 'duty-free') and on what to do if you experience a delay in travelling to Dover. Both already deploy their customs specialists to declare . Cairns Sea and Air Freight Airport Admin Centre Level 1 Cairns International Airport. Do not wait until youve reached the port in Kent or you will be turned back. For all media enquiries, please contact the Corporate Affairs team: TEL: +44 (0) 1304 240 400 Ext. Not all passengers have to go through customs; if you don't get waved over, continue on to the ferry operator check-in desks. Drivers are unable to present themselves to customs and the presentation of a valid LRN and commercial documents should be done via Motis for an additional fee per declaration. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. Please click on the link provided to continue. Use our know-how to your advantage. Transit movements entering the UK at the Port of Dover should complete Office of Destination at Dover Western Docks. For more information on Port of Dover's property portfolio, future business developments and commercial opportunities with property at the Port of Dover, please contact: Tel: +44 (0) 1304 240 400 Ext:5577 Email: estates@doverport.co.uk. Have a general question? Once you have passed through passport control, you may be directed into customs. When check-in is complete, the lorry will proceed through the port to the ship.On disembarkation in Dover, the driver should drive straight out of the port unless directed, at the Border Force customs control point, to pull into an examination area. Declaration communications. International visitors can read the site in their preferred language by selecting from one of the options below: EnglishSpanishFrenchGermanItalianDutchSwedishFinnish, PolishGreekDanishNorwegianTurkishHungarianSlovak, SlovenePortugueseRussianRomanianBulgarianArabicHebrew, HindiIndonesianChineseJapaneseVietnameseKoreanThai. We also use cookies set by other sites to help us deliver content from their services. Import/Export documents are processed with speed and minimal delay no matter the time of day. Phone: +44 (0)3001060726/27/28/30/31/32, E-mail . We help your goods meet state requirements governing import and export and act as liaison between you and the relevant agencies. any vehicle transporting abnormal loads, which are: a weight of more than 44,000 kilograms (kg), an axle load of more than 10,000kg for a single non-driving axle and 11,500kg for a single driving axle, class 1 substances and articles (explosives) and class 4.1 substances (polymerizing substances), vehicles subject to Special Types General Order (STGO) 2003. View the live webcast of Dover's Q4 2022 earnings call beginning at 8:00 a.m. CT, Tuesday, January 31, 2023. Llano Castellano, 17 28034 Madrid Tel: A.M. (34) 91-728-9450/P.M. Before arrival at Calais. A document showing a reference number for HMRC (this will either be a Master Reference Number for a declaration or the importers Customs Reference, or EORI, Number). ACCs can start and end transit movement of goods at their own premises. Moldova A CE certificate is a safety compliance certification that confirms that your goods have been produced to the EU standards. The document will demonstrate that the goods have been declared to customs. The customs document may differ, depending on the purpose for which the goods are being moved the various scenarios are outlined below. Drivers are unable to present themselves to customs and the presentation of a valid LRN and commercial documents should be done via Motis for an additional fee per declaration. Also, any driver carrying more than 10,000 in cash when arriving in Dover will be required to declare it. All companies have specific business needs, especially small-size businesses with lower export / import volumes. The Port of Dover works hard to ensure that all passengers can get through the port quickly and efficiently. Check how busy an inland border facility is before leaving for your journey. Rosslare-Dunkirk. If your goods have been flagged as held for a compliance check, you must tell front office staff this when you arrive. This will include almost all landbridge journeys across the UK between the Republic of Ireland and the Continent, and many more lorries and vans destined for delivery addresses beyond France.The transit movement will be initiated either at the premises where the driver collects the goods or at a customs office on his way to the port. The driver of every freight vehicles will have to: If you are sending a laden lorry or van to Dover after Brexit, you will need to ensure that the driver has a customs document for the load before he reaches the port. Professional Customs Clearance 24hrs a day, 7 days a week, 365 Days a year - with connections to all the major Road, Sea and Airports there are not many places that we can't cover. These are two separate processes, and you will need to arrange for two separate documents to be given to the driver when he collects the goods from the exporters premises: Exports from the UK to France must receive export clearance in the UK and must be pre-declared for importation into France before the van reaches Dover. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. You only need to attend an inland border facility if youre arriving at the Port of Dover, Eurotunnel or Holyhead and youre moving goods: You must follow instructions about whether you need to get your goods checked by customs on arrival or if youre able to continue your journey. Drivers are unable to present themselves to customs and the presentation of a valid LRN and commercial documents should be done via Stop 24 for an additional fee per declaration. This has however been quite unreliable in the past as the service can be withdrawn at very short notice: Attending an inland border facility (IBF) - GOV.UK (www.gov.uk). Many goods carried from France to the UK will be moving under Transit (either Common Transit or TIR), so that all customs formalities are performed inland, away from the port. . Most drivers of lorries and cars travelling through Dover will need to carry new documents. When check-in is complete, the vehicle will proceed through the port to the ship.On disembarkation in Dover, the driver should drive straight out of the port unless directed, at the Border Force customs control point, to pull into an examination area. Queens Gardens Dover Kent CT17 9AH . Most businesses use third-party agents. Your pet will also need to have a blood test (if it has not had one previously) that shows the vaccine to have been successful. Keep an eye on our Newspage for more information on that. We make sure your goods are correctly classified so duties and taxes can be properly determined. Published 19 September 2019. Vice President of Communications UN/LOCODE DVR Address Lord Warden Square, Western Docks CT17 9DN DOVER Contact Information. Address Opening Hours ZAVENTEM Brucargo Building 734 B-1931 Brucargo Telephone: +32 220 00 300 E-Mail: brucargo@be.gerlachcs.com Monday - Friday 08.30 - 17.00 ZEEBRUGGE GERLACH Zeebrugge, Doverlaan 7, B-8380 Zeebrugge Telephone: +32 220 00 310 E-Mail: zeebruggehaven@be.gerlachcs.com Monday - Friday 08.30 - 17.00 MUNSTERBILZEN Dover. Web design made with love by Seohipster, If you move goods between the EU and Great Britain (England, Scotland and Wales), you must register for the Goods Vehicle Movement Service (GVMS) now or contact a customs agent, If you have moved goods or intend to move goods from the EU to GB during 2021, you must make customs declarations for these goods. This document will bear a barcode. Cambs. 0344 848 6090. dover.pax@dfds.com. Harbour House Marine Parade Dover CT17 9BU Tel: +44 (0) 1304 240 400. HMRC has a special process for declaring van traffic, recognising that many smaller vans are operated by owner/drivers: You will need to arrange for two separate documents to be given to the driver when he collects the goods from the exporters premises in France: At check-in in Calais or Dunkirk, the driver must show the French Customs document to his ferry operator. Wine - 90 litres (of which not more than 60 litres is sparkling), Fortified wine (e.g. If you are travelling to France on any other passport or on an ID card issued by an EU country, existing requirements (including any visa requirement) will continue to apply. When arriving in Dover from France, there are no limits on the possessions a driver may carry in his cab (except for alcohol and tobacco). Moving goods through the Port of Dover and Eurotunnel with an ATA Carnet from 1 January 2021. After leaving the port, the driver is free to drive straight to the delivery address, unless the Border Force have given alternative instructions. Office 221 It is also possible to close transit declarations at Dover. You can purchase your HGV levy at Motis FSA Dover on arrival and continue your journey safe in the knowledge that your vehicle will not be impounded for non-compliance. The Canada Border Services Agency (CBSA) provides clearance, control and examination services, on behalf of other government departments and agencies, for travellers, importers and exporters, at close to 1,200 points of entry (POE), including land border offices, international mail processing centres, airports, sufferance warehouses, and a number of other service locations. We are using cookies to give you the best experience on our website. Book in to attend an inland border facility booking in will mean we should be able to deal with you more quickly. Tel: +44 (0)1675 434690 Email: enquiries@internationalforwarding.co.uk For further help and information on our clearance services, contact: Clearance Office - Dover Tel: +44 (0)1304 448482 Email: dover@internationalforwarding.co.uk Call us now on +44 (0)1675 434690. There will be local signage in place to help direct you to the site along the strategic main roads. If youre arriving into the Port of Dover, Eurotunnel or Holyhead, youll need to attend an inland border facility to have these checks carried out. Declare at check-in that the vehicle is empty. If you are travelling to the UK, whatever your nationality, existing requirements will continue to apply. Contact Cruise Car Parking Tel:+44 (0)345 071 3939 Email: info@cruiseparking.co.uk. According to the link below, there is however some limited government-provided Office of Destination capacity at the offices of Dover Western Docks and Stop 24 for those who need to use an inland border facility (the driver can present to customs directly). And you will almost certainly need new documents if you are driving or taking your pet with you. The driver should then carry the stamped carnet in his cab throughout his journey. RATE. In some cases you may also be stopped by Border Force officers within the port to have checks performed on your vehicle or load. The customs office of destination code will be GB000060 and the locations where transits can be closed under this code are; We are also working with our partners at The Custom House to be able to offer approved clients an authorized location to close transit declarations in the UK. If you choose the duty-paid option, you may continue to buy as much as you like from shops in France and bring it back to the UK without having to declare it or pay any duty or tax, as long as the goods are for your personal use (which includes giving them away as a gift, as well as drinking or smoking it yourself). Address: The site is still under construction and the Port Health Team are not yet on site. - New Toilets Contact Details 01304 240400 Eastern Docks Dover Dover Kent England CT16 1JA United Kingdom Twitter Website About Customs (Port of Dover) Once you have passed through passport control, you may be directed into customs. Country: South Africa. Alternatively, you can park overnight with Motis any buy your HGV levy in the morning, this has proved very popular with clients as the driver can often save a days levy and enjoy secure parking and the Motis driver facilities. If you are caught in traffic and are concerned that you may miss your booked sailing, you should contact your ferry operator directly. "Dover is the number one tool in building elasticity into your talent acquisition strategy. uk.groups@dfds.com. There are also a number of other inland border facilities where it is possible to end a transit movement. The driver should be ready to produce the stamped carnet if asked to do so during an examination. Dover Registry Office Phone Number: 03000 41 31 31. If there are any issues, your vehicle will be moved to the marshal inspection bays for further examination by a senior security marshal. +44 1480 470 114; customs@pcsl.uk.com; Unit 4, Dairy Court 97 Huntingdon Street St Neots. Export clearance for vanloads of goods, where the total value is less than 900, can be obtained online [details to follow]; Export clearance for vanloads of goods, where the value exceeds 900, should be obtained in the same way as for a lorry. Customs controls will continue to take place after disembarkation. Alternative solution: SGS and The Custom House, Ashford. For example, theyll check that there are no leaks and that the vehicle is not prohibited as a result of these checks. Payment can be made over the counter (cash or card, not fuel card). From 1 January 2021, the Port of Dover and Eurotunnel cannot process ATA Carnets, so find out where to go when moving goods with an ATA Carnet. There is some limited government-provided Office of Destination capacity at the offices of Dover Western Docks and Stop 24 for those who need to use an inland border facility. Customs clearance entry declarations in Dover, Felixstowe, Southampton, London Gateway. Transit movements will usually be given a green light. Roles. See our guidance for an outline of the new requirements and how you can prepare. Passport controls will continue to be carried out before you embark on your ferry. Hrvatska These are two separate processes.The French export process for goods in a van is the same as for goods in a lorry. If the UK leaves the EU without a deal, you may need new documents next time you travel to France. For both inbound and outbound movements, youll need to present a CITES permit for each consignment. You do not need to come to an inland border facility if you: You must be border ready before you reach Kent ports or youll be turned back and could be fined. PE19 1DU. Don't worry we won't send you spam or share your email address with anyone. Permanent Dock Pass, GSSAT and Visitor Access, Exports to France via Dover in your own van, Transit movements (including TIR) to the Continent via Dover in a lorry or a van, Temporary shipments to the Continent via Dover in a lorry or a van, Imports from France via Dover in your own van, Transit movements (including TIR) from the Continent via Dover in a lorry or a van, Temporary shipments from the Continent via Dover in a lorry or a van, 200 cigarettes (or 100 cigarillos, or 50 cigars, or 250g of loose tobacco), and, 1 litre of spirits (or 2 litres of fortified wine), and, Show a customs document (usually bearing a barcode) at the check-in; OR. Mail address customs@pcsl.uk.com 2022 Customs . According to the link below, there is however some limited government-provided Office of Destination capacity at the offices of Dover Western Docks and Stop 24 for those who need to use an inland border facility (the driver can present to customs directly). When applying for an International Driving Permit, you should state which countries you will be driving in because there are three different types of International Driving Permit, and the one you need will depend on where you will be driving. Ireland Location. International Driving Permits are available over the counter from Post Offices across the UK, so you can obtain yours close to home in the days before you travel. We assess commercial documents to see if they are compliant with regulatory requirements, prior to their submission. Border Force customs offices list ODS, 10.9 KB This file is in an OpenDocument format Details Contact with Border Force customs offices must only be about urgent questions about the physical. Statistics show that approximately 80% of all exports from the UK go through the Port of Dover. Whilst we offer outstanding levels of service, flexibility and solution quality, we also know that every product has a market value. (Direct Factory Outlets / Novotel area) Ph 1300 558 287 Fax 07 3835 3199 Queensland. So, if there are two people in a car, one of them may choose the duty-paid allowance (and bring back items bought in France) and the other may choose the duty-free allowance (and bring alcohol and/or tobacco bought from the duty-free shop on the ferry). This website uses cookies so that we can provide you with the best user experience possible. The Customs Office of Export is where export formalities are carried out. Office address Unit 4, Dairy Court 97 Huntingdon Street St Neots. We don't have a way to email this business. Customs agency UK import clearance broker Great Britain Home EU EU 0800 612 6259 info@freight-forwarder.uk Quote Customs Clearance UK England, Wales, Scotland and All Europe 24/7 import clearance Get a quote + 44 203 286 5357 Customs Agent Great Britain Import and Export clearance Get a quote +44 203 286 5357 Free GVMS and GMR Free GB EORI Number It is possible to open transit declarations at the Port of Dover with customs office code GB000060 as the customs office of departure. When check-in is complete, the vehicle will proceed through the port to the ship.Screens on board the ship will show whether each vehicle has been cleared to drive straight out of the port on arrival (green) or has been selected for examination (amber). Business hours: Travellers: 06h00 - 22h00 General: 07h00-22h00. Tags: Locate a Port Last Modified: December 9, 2022 It is also possible to open transit declarations at Folkestone and the Eurotunnel with customs office code GB000060 as the customs office of departure. There should be no idling of engines. We also have first-class facilities for the drivers including: Wet room showers 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013 Deutsch English Franais Drivers should consult the screens during the voyage, and follow the appropriate signs on disembarkation. +44 1480 470 114; customs@pcsl.uk.com; Unit 4, Dairy Court 97 Huntingdon Street St Neots. Carnet if asked to do so during an examination Dairy Court 97 Huntingdon Street St Neots you. Give you the best experience on our website travel to France passed through passport control, you must front! More dover customs office address and efficiently Dover should complete Office of Destination at Dover,... 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