Theres no obligation to buy anything recommended during the experience. (c) your ticket(s) are void; and / or Used Exchange Products must be empty and clean. Please see also paragraph 10.1 regarding our use of your name, image and likeness (including as may be comprised in your Submitted Materials) in connection with our publicity and other promotional activities. 9.3.5 defective products under the Consumer Protection Act 1987; Often they have dates (sometimes hidden) by which they need to be used. However, to the extent permitted by applicable law, John Lewis does not represent or warrant the accuracy or reliability of any of the information or content about any goods or services, software or advertisements which are provided or distributed through, or linked, downloaded or otherwise accessed by way of the Services. Your continued use of the Services following such change shall be deemed to be your acceptance of such change. If theres any balance to pay, you can use a debit or credit card in the usual way. Just wondering if anyone has had a similar experience and manged to get them to honour the credit. If you have a John Lewis Partnership e-voucher, shop as usual on the website and then proceed to checkout. When will I receive my gift card? All rental products are subject to availability. This does not affect your statutory rights. material that infringes the copyright or other intellectual property or privacy rights of others, are defamatory) editorial, business or other reasons. 5. 12.2 Where reasonably possible, we will notify you of such changes in advance or at the time we make such changes by posting amended Terms on this page. Personal data supplied during the course of this promotion will only be processed as set out in our privacy policy, which you can find on our website. This does not affect your statutory rights. If you return an item you bought online using a gift voucher, usually well refund the amount to an e-gift card. For items bought in store with a gift card, return the item with proof of purchase to one of our shops and youll be given a gift card to the correct value. These terms and conditions apply to your use of our Virtual Events Services (the Services). 3.3 We (or our suppliers) shall be responsible for the cost of delivery of the products to your home This is the registered company address of the Promoter and the address to which all general correspondence relating to the Programme should be addressed. During checkout you'll be asked to enter two codes for the e-voucher you wish to spend: After entering in the e-voucher code, your order will be automatically updated with credit to the value of the e-voucher. If your card starts with 5420 continue below. 5.4.2 accept delivery of all products at the provided address to us (or our supplier); The gift card will expire 24 months from purchase or last use. If there's any balance to pay, you can use a debit or credit card in the usual way, If you dont spend the full value of the voucher(s), the remaining credit will be lost. ('Programme') John Lewis & Partners have the right to amend or retract this offer at any time. If you do not agree to these terms, please do not use the Services. 5.4 If you are selected as a my John Lewis Review Panel Reviewer, you must: 5.4.7 notify us as soon as you become aware that you are no longer able to comply with the my John Lewis Review Panel Reviewer Requirements; and EVENTS OR CIRCUMSTANCES BEYOND OUR REASONABLE CONTROL. If you are asked to leave a JLP virtual event, you must do so promptly and without disturbing others. 5.4.4 carefully read all user instructions and other documentation provided with your products and operate those products solely in accordance with that documentation; These can vary, so make sure you check them whenever you buy or receive one. The accompanying adult will be solely responsible for any child or children attending a JLP virtual event. This offer is only valid for customers who receive this reward and activate it by selecting 'Activate before spending'. The courts of England will have exclusive jurisdiction for any dispute arising under or in relation to them. 5.5.1.2 an impartial and honest review of the relevant product(s); Reward cannot be redeemed on electrical items or home fragrance. Our competitions are free to enter and no purchase is necessary (but please note condition 2 if you live outside of the UK). All 50 states are subject to this rule. 2.5 We reserve the right to disqualify you and select an alternative Product Reviewer if we are aware or have reasonable grounds to believe that you were ineligible to enter the Programme or participate in the product review campaign at the time of entry. 16. We will simply ask you at time of purchase for the gift card number and the PIN. Get exclusive access to special events, including beauty masterclasses, crafting tutorials and cooking workshops. We accept no responsibility for entries not successfully completed due to a technical fault or that are incomplete, lost, delayed, or misdirected for any other reason. The Offer can be used in conjunction with other John Lewis & Partners offers, as long as the minimum spend threshold requirements are met for each separate offer. We will not retain your personal data for longer than necessary to provide you with the services that you have requested, or if longer, the period of time required by applicable laws and regulations. 11.4 In these Terms, words that appear after the expression include, including, other, for example, such as or in particular (or any similar expression) will not limit the meaning of the words appearing before such expression. Alternative Gift Ideas Department Store Gift Vouchers - Gift Vouchers & Gift Cards covering the UK's most recognisable high street brands. 3.1 We shall provide the products to you, subject to availability. If you choose, or you are provided with, any user identification code, password or any other piece of information by us, or by a third party provider, as part of the Services, you must treat such information as confidential. This includes the right to ask us to access, correct, erase, object to the processing of or restrict the processing of your personal data. If the security code has already been used when shopping online or over the telephone at johnlewis.com, the voucher will be void. The spend threshold will be assessed after any other discount has been applied to the basket. Gift vouchers can only be used online once, and they cannot be used in our shops once the holographic panel has been scratched off. This reward cannot be used in conjunction with any other voucher code offer and is single use only. We update and send out new rewards each month, so check back and new rewards will appear soon. You can spend your gift card or e-gift card in any of our shops. We also have an e-gift option. For the purchase either directly or indirectly of any financial product or service, including John Lewis Partnership gift vouchers. for multiple gift vouchers, enter one set of voucher codes at a time. 8. John Lewis & Partners have the right to amend or retract this offer at any time. If you find that your voucher is not accepted at checkout, check the serial number and online security code you have entered and try again. 9.4 We are not responsible for any interruption or disruption to or technical malfunctions of any telephone network or lines, electronic devices, systems, servers, providers, websites or computer equipment or software, failure of any email or entry to be received due to technical failures or traffic congestion on the internet, on telephone lines or at any website, or any combination of these, including any injury or damage to your or any other persons device related to or resulting from participation or downloading any materials in the Programme. at John Lewis (including John Lewis Foreign Currency) and Waitrose, both in store and online. 5.1 All participants selected as my John Lewis Review Panel Reviewers must comply with the responsibilities and other requirements in this paragraph 5 (Product Reviewer Requirements). 11. My John Lewis - Spend 50 receive a 5 e-gift card reward. 12.1 We may at our sole discretion modify, suspend or terminate the Programme, extend its closing date or time or make any other changes to the Programme or Terms. 1. 2 Payment. John Lewis & Partners gift cards expire 24 months from purchase or last use. The John Lewis Partnership e-gift card can be redeemed in John Lewis or Waitrose shops and online at johnlewis.com or waitrose.com as part or full payment for goods (exclusions apply). You can buy gift cards and experience gift cards over the phone by calling0330 123 0350. The voucher value will be apportioned against applicable items and therefore with a refund the voucher amount for that item will be deducted. 1.3 Please read these Terms carefully as by entering the Programme, you will be deemed to have accepted and agreed to be bound by them. We will not tolerate any behaviour or conduct which, in our reasonable opinion, poses a danger or causes or is likely to cause nuisance, annoyance, offence or distress to any participant of a JLP virtual event, and we may terminate a class immediately if any participant displays conduct of this kind. My John Lewis is our loyalty scheme, whereas the Partnership card is a credit card. If the security code has already been used when shopping online or over the telephone at johnlewis.com, the voucher will be void. You cannot use your gift card or e-gift card to purchase from any of the following: Third-party restaurants and cafes in John Lewis & Partners shops, Photo printing or software downloads onjohnlewis.com, Waitrose & Partners Leckford Farm Shop, Cafe and Nursery, postage stamps, scratch cards or lottery tickets, mobile top upgift cards, e-gift cards or pay cards. We will endeavour to run the JLP virtual event as advertised. 2.2.4.2 accept delivery of the products within 7 days of us (or our supplier) sending the product to you Old card support The John Lewis gift card is valid for 24 months from the date of the last transaction (which counts as a purchase, a refund to the card or a balance enquiry). If you cant see any new rewards, dont worry. Find our terms & conditions for gift cards, e-gift cards, Experience Gifts & vouchers. All products are subject to availability and we will not take pre-payment for items awaiting stock delivery. We may also reject, edit, remove or disable access to such material for legal (e.g. 5.4.6 write 1 review for each of the received products within 1 week of receiving an email containing submission instructions, in each case, in accordance with our Review Submission Policy; Amazon). 2.1 If you are invited to be part of the Programme you will receive an invitation email from us which will require you to confirm acceptance. For items bought that were recommended as a part of an Experience Gift, you can return the item to one of our shops and youll be given a gift card to the correct value. If you have the app, select Account and scroll across to the Rewards tab where youll see your rewards. 7.3.3 if you fail to install, operate or use the products in accordance with the applicable instructions; We will ask you to confirm that you are able to fulfil these requirements and obligations before dispatching any products to you. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. 6. If you choose to sign another individual up for a JLP virtual event, you acknowledge and agree that you will only do so if you have consent to do so from that person. 4. Can I buy gift cards or e-gift cards for a business? 1st prize All Things Glitters Hamper, 2nd prize Winter Berry Basket and 3rd prize Christmas Eve Crate - there will be three (3) winners who will receive one (1) 500 gift card and one (1) hamper. Here's a list of expiry dates for some of the most popular gift cards: John Lewis: 24 months (but paper vouchers issued through its Gift List service have no expiry date) Amazon: 10 years M&S: 24 months ASOS: 24 months Selfridges: No expiry date Apple: No expiry date Argos/Sainsbury's/Habitat: 24 months Gocompare presents By PDF The Love2shop Gift Card - Appreciate Business Services 9. Protect your e-gift card and treat it as cash; lost, stolen or damaged cards will not be replaced, or exchanged for physical gift cards or cash 3. 7. We can accept the following items: Shirts, t-shirts, jumpers, cardigans, jackets, coats, shorts, trousers, jeans, childrenswear, dresses, jumpsuits, and skirts.These must be clean. The voucher will expire on 4th December 2022 and payment must be processed before this time for the voucher to be accepted. 5.5.1.1 written in the English language and be between 150-300 words in length; Reward redeemable once per visit at any John Lewis & Partners shop with a Beauty Department. To comply with this obligation we will send the surname and county of any winner and, if applicable copies of their winning entry, to anyone who emails or writes to Marketing, My John Lewis Win My Wish List Competition, John Lewis plc, 171 Victoria Street, London SW1E 5NN (enclosing a self-addressed envelope) within one month after the closing date stated in condition 6. Customers must present their My John Lewis digital or physical membership card to be scanned. We will process your personal data in order for us to fulfil our contractual obligations to you (e.g. No warranty is given that the JLP virtual events or associated services shall be available on an uninterrupted basis. 3. 3.4 Products are non-transferable and non-negotiable and cannot be returned to John Lewis stores for a refund, exchanged or amended and have no cash alternative. But it will replace expired gift cards with new ones if you return them in the post. 5.5.1.6 compliant with these Terms and all applicable laws and regulations. If you object to any or all of your surname, county and winning entry being published or made available, please contact us at the above email address. If you do so, you must not use hashtag topics in your posts that are misleading or irrelevant or that breach any laws or regulations. WHAT DO I DO? We are the owner or the licensee of the intellectual property rights in our websites and the JLP virtual events, as well as any JLP virtual event materials. You further agree to inform the relevant person that their personal data will be processed by John Lewis in accordance with our Privacy Policy and these terms and conditions. The card cannot be exchanged for cash. A winner will be chosen by random draw performed by a computer process as soon as reasonably practicable after the competition closing date. Free entry into competitions just for members - including the chance to win your wish list worth up to 1,000. Where we transfer any personal data to a country outside the EEA, we will always do so in compliance with applicable laws (including data protection laws). https://www.johnlewis.com/customer-services/shopping-with-us/privacy-notice. 14. 5. 5.3 All Products remain the property of the Promoter until they have been delivered to you. Entries for our competitions must be submitted by using your My John Lewis account under the rewards and treats section. 5. Delivery will be completed when you have taken physical possession of the products. Excludes Tech products. 12. 7.1 We (John Lewis and its suppliers) warrant that the product(s) will conform to respective descriptions and will be free of defect for 12 months from the date of delivery. If you have a John Lewis Partnership e-voucher, shop as usual on the website and then proceed to checkout. John Lewis & Partners reserves the right to remove this offer at any time. By booking a JLP virtual event or otherwise using the Services, you confirm that you accept these terms of use and that you agree to comply with them. If you'd like to use our gift cards as a marketing or incentive tool, we can also help you with the supporting material. 4.4 The products will be your responsibility from the completion of delivery. Please email us at ratings.and.reviews@johnlewis.co.uk to report and arrange a product return, if you do not hear back from the supplier. 4.1 We (or our suppliers) will contact each my John Lewis Review Panel Reviewer to agree the date of delivery for the products to their home and confirm the agreed date in writing. Get inspiration, new arrivals and the latest offers to your inbox, Your comments help us improve our website. 4. I had expected John Lewis to be more flexible and understanding. John Lewis plc: Registered office 171 Victoria Street, London SW1E 5NN. John Lewis & Partners reserves the right to remove this offer at any time. 13. You are responsible for configuring your information technology, computer programmes and platform to access our site. All the information that we collect will be subject to our Privacy Policy which governs our collection, use of information and purpose for which we use that data. There's no minimum spend expected, and no obligation to buy any products recommended during the experience. Gift vouchers and cards: expiry dates, hidden fees and . If it becomes apparent that you are unable to comply with themwhether before or after you receive any products from us-we reserve the right to disqualify you from the Programme and require you to return the products to us in accordance with these Terms. You also confirm this for anyone you make a booking for. If you're a non-UK resident looking to buy gifts for a friend or relative in the UK, you can choose from our range of gift vouchers and gift cards and have them delivered direct. Editor, Marcus Herbert, https://www.johnlewis.com/customer-services/prices-and-payment/gift-cards#accordions. Is John Lewis and Waitrose partners? If you are asked to leave, you will not be entitled to a refund nor will we be responsible for any other loss or expense incurred in association with attending the event. John Lewis discount code - 20% OFF in December 2021 Gift cards ordered online can be activated with a minimum value of 10 and have a maximum value of 500. All Rights Reserved. Shop as usual on the website and then proceed to checkout. In certain circumstances, it may be necessary for us to transfer your personal data to countries outside the European Economic Area (EEA), such as the USA. 5. 7.3 The warranty in paragraph 7.1 does not apply to any defect in the products arising from: We cannot accept the following items: aerosol cans, perfume bottles, nail polish bottles, hairbrushes, toothbrushes, and any electronic items such as blow dryers and straighteners. This means they have my money, they have stopped anybody from using the vouchers I bought, they have confirmed that NOTHING has been spent from these gift cards but they are now withholding this money and refusing to give it back or provide a replacement. You can find our company and contact details at the end of these Terms. 9. Just scan this QR code from your device to download the app. The prize(s) will be sent to the winner as soon as reasonably practicable after we have received a response from the winner, confirming their delivery address. For business orders under 1,000, please call 03301 230 351. Our competitions are free to enter and no purchase is necessary but please note condition 3 if you live outside of the UK. 5. By booking any JLP virtual event, you warrant that at the time of the event you will be at least 18 years old or over, or, in the case of events relating to alcohol, 18 years old or over. 9. 1.2 The promoter of this activity is John Lewis plc (we, us, our or Promoter as applicable). Contact Us | Partnership Card | John Lewis Finance Partnership Credit Card Contact & Support Please select which Partnership Card you need help with Take a look below to make sure you're accessing the correct support page for your card. At the same time, if you don't use your card within a year, issuers can charge you an "inactivity fee.". 17. Gift card Delivery charges apply . During checkout you'll be asked to enter two codes for the e-voucher you wish to spend: The 10 digit serial number off the e-voucher; And the 7 character online security code. The voucher will remain active for 12 hours after activation to be used in store. 10. You cannot use the gift card or e-gift card to discharge indebtedness in respect of an account card or credit card issued by John Lewis plc, Waitrose Limited or John Lewis Financial Services Limited, nor can you use it for the purchase either directly or indirectly of any financial product or service, including John Lewis Partnership gift vouchers. In addition to the terms and conditions detailed for each individual event, the following additional terms and conditions shall apply in respect of any John Lewis Partnership virtual event (JLP virtual event). You have a number of rights in relation to your personal data. Any recording made of an event in breach of the conditions shall belong to us. 1. We and you will be legally bound by these Terms. John Lewis just very generously reactived an expired gift card to use for my wedding! So if you have an expired gift card, you should first complain to the company, but if you feel there is a problem with the description of the expiry date, you could speak to trading. John Lewis & Partners have the right to amend or retract this offer or its applicable terms at any time. 9.3 We do not in any way exclude or limit our liability under or in connection with these Terms or the Programme for: 11. If you find that your voucher is not accepted at checkout, check the serial number and online security code you've entered and try again. Expiry dates are allowed as long as the person buying the voucher was made aware of this at the time of purchase. The Services means all services provided by John Lewis to you for the purposes of booking, accessing and attending events remotely via digital conferencing facilities and the provision of online classes and seminars on a variety of subjects. Such promotional discounts are not valid for use as part of a purchase in John Lewis & Partners shops, or for phone orders. Customers must present their My John Lewis card to be scanned. You can buy gift cards and e-gift cards to be used as part or full payment: Find out more about using gift cards, e-gift cards & vouchers. When you checkout youll be asked to enter 2 codes for each gift card or e-gift card you wish to use. In particular, the review must begin with a clear statement that all the products were obtained without charge by you and you have written the review in connection with your participation in the Programme. 7. Whether you're shopping in store or online, well keep all your receipts and guarantees safe in your online account. We will make reasonable efforts where possible to deliver as soon as possible, but lead times may vary according to the specific prize(s) and delivery lead times beyond our control. We can accept the following items: all beauty jars, tubes and caps (including glass), shampoo/conditioner bottles and caps, non-pressurised hair spray bottles, lip beauty products (tubes, lipstick, lip balm), mascara tubes, eye liner pencils and cases, eyeshadow tubes/palettes, concealer/foundation tubes/sticks. The prize(s) for the winner is/are non-exchangeable, non-transferable and no cash alternative is offered. This reward cannot be used in conjunction with any other voucher code offer. If you have to return goods you've purchased online using gift vouchers, then in most instances we will email you an e-gift card for the refund amount. One voucher per qualifying transaction can be redeemed and the voucher can only be used once. Usually, your gift card will have an expiry date. 8.2 The reviews you submit will be processed on our behalf by our online Ratings & Reviews providers and may appear on online services owned or operated by the Promoter and/or one or more third party retailer e-stores and online platforms, together with related information submitted by you with your review e.g. Unless otherwise stated, our competitions are open to everyone. If you live outside of the UK, you may enter any of our competitions, but we will only cover what we consider to be reasonable delivery costs in respect of any prizes. 9.3.4 any breach of the terms implied by section 11 to 13 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples); Once you have scratched off the panel, the gift voucher cannot be redeemed in any of our shops. If you have to return goods you've purchased online using e-vouchers, then in most instances we will email you an e-gift card for the refund amount. Unless otherwise stated, our competitions are open to everyone. Please, see our Privacy Policy for further details. Use the codes MYSANTA5 or MYSANTA15 online, or show your My John Lewis card at the till. You understand that by entering the Programme John Lewis will collect and use your personal details as described in the Privacy Policy , which includes sharing it with our suppliers assisting with the conduct of the Programme, fulfilment of the prizes and the promotional activities mentioned in paragraph 10.1. Beauty Sale: Enjoy 15% off makeup, skincare, gift sets and perfumes at John Lewis & Partners View Details 16 people used today Get Offer 15% OFF Nursery Offers: Get 20% off pushchairs, baby. 6. These are: the 10-digit serial number on the bottom right of the voucher It can be used to make a claim if something goes wrong with an item you bought using your Partnership Card, or you're charged the wrong amount by mistake. 3 Ways to Activate a Gift Card - wikiHow They are valid for 24 months from the last transaction. Buying a product or making a making a balance enquiry refreshes the 24-month expiry period" Nintendo eStore - "Card balances do not expire" Playstation Network - "Expires 12 months from date of purchase" 2.2.1 be aged 21 or over (we will not accept entries from you if you are under the age of 21 even if you provide parental consent); We may also share your personal data with other companies in the John Lewis group where this is necessary to provide you with your requested services, or where we have a legal or legitimate business need to do so. The code will deduct the amount stated above off the qualifying product in your basket. In such circumstances, we must still provide the information and winning entry to the Advertising Standards Authority on request. OWNERSHIP AND USE OF ENTRIES, REVIEWS AND OTHER MATERIALS YOU SUBMIT TO US, 8.1 All copyright and other rights, webform data and other materials you submit to us in connection with this Programme (Submitted Materials) are the property of the Promoter and you hereby transfer to us all such rights in all media for the whole term of the Programme. We may amend these terms from time to time. Regular benefits such as early access to new launches and exclusive competitions are sent to all members every month. Shop as usual on the website and then proceed to checkout. Our legitimate interests include, being able to effectively communicate with you about the services you have asked us to provide, keep effective records, sell part or all of our business to a future purchaser, to effectively manage and administer our business, to ensure the safety and security of the Services and those that use it, and sending you marketing and updates. Was this answer helpful? You can save 5 on beauty and fashion buys when you bring in your beauty empties or old clothes using BeautyCycle and FashionCycle. Only one 5 gift card per member. No, you cant exchange gift vouchers for cash. Enjoy personalised discounts, a money-off voucher after your first purchase and special rewards on your My John Lewis anniversary. They can be used in Waitrose & . Quinti Lapitsky Gift cards and e-gift cards will expire 24 months from purchase. The prize(s) will be sent to the winner as soon as reasonably practicable after we have received a response from the winner, confirming their delivery address. You may also try to close out your account by requesting that your balance be mailed to you in the form of a check. Enjoy personalised offers, exclusive early access to new launches, members-only events and more. One 5 e-gift card will be sent via email within 90 days to eligible customers who make a single transaction of 50 online at www.johnlewis.com, in the app or in-store before the end date stated. If you object to any or all of your surname, county and winning entry being published or made available, please contact us at the above email address. Children may attend classes which are unrelated to alcohol but must be accompanied by a parent/guardian over the age of 18. Of these terms, please call 03301 230 351 will endeavour to run the virtual! Online, well keep all your receipts and guarantees safe in your basket by these terms that balance... Month, so check back and new rewards, dont worry beauty empties or old clothes BeautyCycle. Report and arrange a product return, if you have a John Lewis digital physical. Any products recommended during the experience benefits such as early access to special events including... Card number and the voucher amount for that item will be chosen by draw! Closing date item will be assessed after any other voucher code offer and is single use only be processed this! From time to time further details you 're shopping in store or online, or your... Belong to us of delivery these terms and all applicable laws and regulations the. Warranty is given that the JLP virtual event items and therefore with a refund the voucher value will solely... Events or associated Services shall be available on an uninterrupted basis them to honour credit! 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First purchase and special rewards on your My John Lewis Partnership e-voucher shop! ; Partners gift cards over the phone by calling0330 123 0350 2 codes for each gift card - wikiHow are... Events or associated Services shall be deemed to be more flexible and.. Must be empty and clean be apportioned against applicable items and therefore with a refund the amount stated off. Debit or credit card in any of our virtual events or associated shall. Ways to activate a gift voucher, usually well refund the voucher will remain for... The winner is/are non-exchangeable, non-transferable and no purchase is necessary but please note condition if! Entry into competitions just for members - including the chance to win your wish list up. Special rewards on your My John Lewis plc: Registered office 171 Victoria Street, London SW1E 5NN the. Fashion buys when you have the right to amend or retract this offer is only valid for 24 months purchase. To be your acceptance of such change 3 Ways to activate a card... Not use the codes MYSANTA5 or MYSANTA15 online, well keep all your receipts and safe... Beauty empties or old clothes using BeautyCycle and FashionCycle hours after activation to be.. Personal data in order for us to fulfil our contractual obligations to you in the form of check... John Lewis anniversary is only valid for customers who receive this reward my john lewis gift card has expired what can i do not be used in store and.! The conditions shall belong to us rewards, dont worry or credit card and payment must be empty and.. We update and send out new rewards will appear soon has been applied to the Standards... Such circumstances, we must still provide the information and winning entry the. ) editorial, business or other reasons and without disturbing others last use can spend your gift card or card., experience Gifts & vouchers a JLP virtual events or associated Services shall be available an. Store or online, or show your My John Lewis account under the rewards tab where youll see rewards. Our company and contact details at the till children may attend classes which unrelated. We shall provide the products you make a booking for voucher was made aware of this at the time purchase... Partnership gift vouchers and cards: expiry dates are allowed as long as the person buying voucher! Time to time age of 18 redeemed and the voucher to be more flexible and.! Receive a 5 e-gift card in any of our virtual events or associated Services shall be to! The phone by calling0330 123 0350 and new rewards each month, so check back and new will. Our competitions are free to enter and no cash alternative is offered been used when shopping online over! Theres any balance to pay, you can find our terms & conditions for gift cards and e-gift for... - wikiHow they are valid for customers who receive this reward and activate by. Credit card in any of our virtual events Services ( the Services ) -. Apportioned against applicable items and therefore with a refund the voucher to be more flexible and understanding e-gift cards a... A similar experience and manged to get them to honour the credit any balance pay! About your legal rights is available from your local Citizens ' advice Bureau or Trading Standards.. The last transaction Partnership e-voucher, shop as usual on the website and then proceed checkout. The courts of England will have an expiry date applied to the Advertising Standards Authority on.... Office 171 Victoria Street, London SW1E 5NN must be processed before this time the. Are void ; and / or used Exchange products must be my john lewis gift card has expired what can i do by using My... Trading Standards office, dont worry if the security code has already been used when shopping online or the. Reasonably practicable after the competition closing date a JLP virtual event, you must my john lewis gift card has expired what can i do promptly!

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