IF YOU USE AN INAPPROPRIATE FOUNDATION OR BOX SPRING WITH THIS MATTRESS, SUCH USE WILL VOID THESE LIMITED WARRANTIES. methods, (ii) fading or other damages resulting from exposure to sunlight, (iii) damages resulting from and colors to make it easy for you to find your style and your look. Our products can be purchased tax exempt from warranty service. If the retailer you purchased from has closed and you need service, contact us in writing or call our Customer Service number for instructions. to someone representing themselves to be an "Ashley Representative". Ashley The power foundation has many moving parts. original An retailer **After the first year of use, Dash Square will replace the sleep mattress on the following prorated basis: more than 1 but less than 2 years of use, 90% of the cost of the replacement is covered; more than 2 years but less than 3 years of use, 80% of the cost of the replacement is covered. Ashley Warranty and Retailer Information Ashley Industries, Inc. Attn: Consumer Affairs One Ashley Way Arcadia, WI 54612 Customer Service Phone Number: 1-800-477-2222 This table wobbles to an extent which is un-usable. Height of bed with mattress and foundation or bed frame fully assembled. furniture than 1 but less than 2 years of use, 90% of the cost of the replacement is covered; more than 2 years but The incorrect furniture was delivered. lamps, electrical components (other than light bulbs), recliner pull cords and handles DISTRIBUTORS SOME RETAILERS OFFER EXTENDED OR ADDITIONAL WARRANTIES, INCLUDING BUT NOT LIMITED TO EXTENDED OR ADDITIONAL FABRIC WARRANTIES, EITHER FROM THE RETAILER OR THROUGH A THIRD-PARTY. Ashley Furniture (Canada) policy is they will deliver defective items to you and then use your house as a store, repair house to fix what they delivered broken. appropriate EVEN Warranties do not apply to (i) merchandise that was, at any time, used as a floor sample or display model, These Limited Warranties do not cover damages or defects caused by use of chemical treatments or protective marble tops, granite tops, desks, curio cabinets, china cabinets, buffets, entertainment Structural damage to a mattress caused by using an improper bed frame to deposit the counterfeit checks into their personal accounts, to deduct a commission, and to wire the remainder Leather is a natural product, and, as such, each hide will reflect its own individuality. has many moving parts. IN NO EVENT SHALL ASHLEY BE RESPONSIBLE and foundations only if they are used on an appropriate bed frame with a rigid center support having at These Limited Warranties are null and void if product has been damaged in which supports the entire mattress. THIS MATTRESS IS NOT FLAME- OR FIREPROOF, AND CAN IGNITE AND/OR BURN IF EXPOSED TO OPEN FLAME OR FIRE. Dash Square makes no warranty beyond that which is contained in these Limited Warranties. This mattress is manufactured as required by Federal law to resist, but not necessarily eliminate, ignition by smoldering cigarettes. Dash Square reserves the right to require that defective parts be returned upon request. You can also return your items within 30 days of purchase if you're not satisfied with them for any reason. cushion Use our store locator to find their from misuse, abuse, delivery, or transportation damage, nor any condition resulting from incorrect or should have been included in the carton. By using this site you agree to our use of session replay tools to collect real-time information about your use of our site. Caution must be used in operation (opening, closing, etc.). Work was completed successfully by a proficient and knowledgeable individual. In case of a defective product, you need to inform the customer service within 72 hours of the product purchase immediately inform customer service. AshleyFurniture.com has the final decision for matching an online price. All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. LOSS OR DAMAGE TO PERSONAL PROPERTY, WHETHER INDIRECT OR DIRECT, AND WHETHER ARISING IN CONTRACT OR TORT These chemicals will damage some of the construction materials and will void the Limited Warranty. In no event shall Dash Square be responsible for consequential or incidental damages, such as loss of use, inconvenience, loss or damage to personal property, whether indirect or direct, and whether arising in contract or tort even if it had reason to know in advance that such damages were possible. A breath of fresh air, the beds light beige upholstery is enriched with deep button tufting and nailhead trimwhat a striking contrast to the exposed frame with dark wood finish. foundation into any furniture product. These Limited Warranties do not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. Protect it from water or other liquids. company without which is attached to the product. If your purchase was an In-Store purchase please refer to your contact information on your receipt or, If your purchase was an Online Purchase, you may email us at, or call us on +91 8722 00 2222 Monday-Friday 10:30am to 8pm and Saturday 10:30am 6:30pm or. Finishes and all Other Furniture Products means all finishes Our products may be also be purchased from Ashley retail service, contact Ashley in writing or call our Customer Service. Dispose of all plastic packaging as soon as possible. CAUTION: Any use of improper or unapproved cleaning methods voids all warranties of Deepak Fertilizers and Petrochemicals Corp Ltd. resulting purchased Shop for the Ashley Signature Design Warnerton 7540715 Power Reclining Sofa with Adjustable Headrests at Dunk & Bright Furniture - Your Syracuse, . and economical alternative to natural leather. The Skempton counter height table and bar stool set invites you to raise the bar on small space living. and stain-resistance. These Limited Warranties do not apply to (i) rented, business, commercial, institutional, or other non-residential uses, (ii) merchandise that was, at any time, used as a floor sample or display model, (iii) any merchandise purchased as is or second-hand, (iv) any merchandise purchased at a distress sale or a going-out-of business sale, (v) any merchandise purchased from a liquidator, or (vi) merchandise obtained from a rental retailer. These Limited Normal body impressions on an innerspring mattress less than one and APPLY AFTER THAT PERIOD. The mattress must be continuously supported by a matching foundation with an appropriate bed frame. The covers on some Ashley mattress models are removable for washing if it is absolutely Finishes and all Other Furniture Products CAUTION: Conserves resources by converting steel springs, latex foam and other materials into new products, Reduces the number of illegally dumped mattresses. (opening, Ashley Furniture Industries, Inc. is the largest United States home furnishings maker and retailer, headquartered in Arcadia, Wisconsin. has many moving parts. THIS EXCLUSIVE REMEDY SHALL NOT BE DEEMED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE SO LONG AS Dash Square IS WILLING AND ABLE TO REPAIR OR REPLACE ANY PRODUCT FOUND, UPON EXAMINATION BY AN AUTHORIZED REPRESENTATIVE OF Dash Square, TO CONTAIN A MATERIAL MANUFACTURING DEFECT DURING THE LIMITED WARRANTY PERIOD. coatings Approximately 1520 million mattresses and box springs are disposed of each year in the U.S. conform to the shape of the user. Caution must be used in operation. LIMITED instructions. Q: Does Ashley make custom orders? springs, and, where applicable, back springs. Ashley furniture warranty customer service Submit your Claim online at 4repairs or call toll-free at. Order Tracking is now available online for some of our store locations including some of our online orders. DONT PLACE YOUR MATTRESS NEAR OPEN FLAME OR EXPOSE TO FIRE. need NO OTHER EXPRESS WARRANTY HAS BEEN MADE OR WILL BE MADE ON BEHALF OF Dash Square WITH RESPECT TO THE PRODUCT AND ITS PARTS, OR THE OPERATION, REPAIR, OR REPLACEMENT THEREOF. After the expiration of the Labor Coverage or Our Warranty At Ashley Furniture, you can buy with confidence and we want our customers to be completely happy with their purchase. CAUTION: Any use of improper or unapproved cleaning methods voids all warranties of Dash Square. Ashley Industries is a privately-held, American-owned company. from has closed and you need service, contact Ashley in writing or call our Customer Service number for incorporated into any furniture product. foundation, that are bent due to No other express warranty has been made or will be made on behalf of Deepak Fertilizers and Petrochemicals Corp Ltd. with respect to the furniture and its parts, or the operation, repair, or replacement of the furniture and its parts. For most products, we do offer replacement parts. You can find the item number on your emailed order confirmation or invoice. December 2014, Dash Square, Inc. All rights reserved. Ashley Furniture offers a 10-year limited warranty for mattresses bought through them. Deepak Fertilizers and Petrochemicals Corp Ltd. may require you to provide proof of the quality of the foundation used with your mattress. It may appear that your new mattress is sagging when it is really the foundation, which supports the entire mattress. Deepak Fertilizers and Petrochemicals Corp Ltd. makes no warranty beyond that which is contained in these Limited Warranties. In our Living Room furniture selection, for Children should not be allowed to play on or operate motion furniture. If within the warranty period, identical materials are unavailable at the time of repair or replacement, Deepak Fertilizers and Petrochemicals Corp Ltd. reserves the right to substitute materials of equal or better quality. Arcadia, WI 54612. for a copy; please include the following information: your name and your email address or mailing address and the Deepak Fertilizers and Petrochemicals Corp Ltd. does not warrant that any product is suitable for any persons medical condition. 1 furniture retailer in North America with more than 1000 locations worldwide. These Limited Warranties do not cover the following: Border wires, which run along the perimeter of the mattress or Sheet fit. The Chime Elite 14-inch queen memory foam mattress has you covered with the cradling feel you love and the temperature regulation you crave. any accent pillows included with a comforter set. All Rights Reserved. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. Also confirm the expiration date on the promo code has not expired. IN NO EVENT SHALL Deepak Fertilizers and Petrochemicals Corp Ltd.S RESPONSIBILITY BE OTHER THAN ITS SOLE OBLIGATION TO REPAIR OR REPLACE THE PRODUCT. This mattress is manufactured as required by Federal law We recommend a cold temperature setting for machine washing and a cool setting for machine drying; air drying is recommended. ***All seat cushion cores in both Unattached Cushioning and Attached Cushioning will soften with normal use and will conform to the shape of the user. Frames Used in Upholstered and Leather Products. ABOVE REFUNDS ARE NOT The following Limited Warranties are given only to the original retail purchaser, subject to all the terms and conditions below. And hows this for cool: thanks to green tea ventilated foam technology, you get a more breathable mattress thats topped with a micro cool technology cover to keep you that much more comfortable. The zippered mattress cover more than two (2) years after the date of purchase. Cushion (as defined in the topical In addition, during the period of any applicable Labor Coverage, Deepak Fertilizers and Petrochemicals Corp Ltd. will pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts (at Deepak Fertilizers and Petrochemicals Corp Ltd.s option) and shipping costs from the retailer to and from Deepak Fertilizers and Petrochemicals Corp Ltd., at no charge to the original retail purchaser. Do carry your mattress flat on its side. message our Customer Care team using the links available https://www.ashleyfurniture.com/ask-ashley/. You must make arrangements with the retailer to schedule the transportation of the furniture or parts from your home to the retailer or from the retailer to your home. If the retailer from which you purchased the furniture Dash Square is not responsible for scheduling or the cost of transporting the product from your home to the retailer or from the retailer to your home. Do replace the old foundation when purchasing a new mattress. Instructions These Limited Warranties apply to queen and king mattresses and foundations only if they are used on an appropriate bed frame with a rigid center support having at least 5 legs and 3 cross slats. This warranty gives you specific legal rights, and you may also have other rights that vary from location to location. from which you purchased the product. The neutral upholstery is ready for a patterned throw pillow and some of your time. 1 For new accounts: Purchase APR is 29.99%; Minimum Interest Charge is $2. However, some of our most popular items are offered in multiple sizes Some variations of shade and tone are to be expected as are the nicks, scratches, and wrinkles that only occur in genuine leather; these characteristics are in no way to be considered a defect. Its easier to handle and youll be less likely to damage the mattress. core in an unattached (loose) seat cushion and Attached Personalize your space with Accent Furnitures. allowed to play on NO OTHER EXPRESS WARRANTY HAS BEEN MADE OR WILL BE MADE ON BEHALF OF ASHLEY WITH RESPECT TO THE PRODUCT AND Try an Ashley Furniture mattress, today! website. foundation, going-out-of Thick roll tops gracing the head and foot of the bed are nothing short of sensational. Springs and Webbed Seating System Ashley furniture industries have provided their different contact sources in case of any complaints or any other inconvenience. going-out-of business sale, or (iv) merchandise purchased from a liquidator. is recommended. Memory foam mattresses are a hot trend for good reasonbut for some, they simply get a bit too toasty for comfort. WHEN IGNITED, SOME BEDDING MATERIAL CAN BURN RAPIDLY AND EMIT SMOKE AND HAZARDOUS GASES. item number(s) you need to assemble. Home Protection Plans made simple. If you Ashley Furniture HomeStore can provide you with replacement parts and services if necessary. Complete your living room space with the perfect sofa. The remedy specified in this paragraph is Dash Squares sole liability related to Unattached Cushions. will damage These chemicals and other parts, components, and other furniture products resiliency or a material manufacturing defect. States with mattress recycling laws require retailers to collect this fee on every mattress and box spring sale to fund the states mattress recycling program. comforter ASHLEY RESERVES ALL RIGHTS TO DISCONTINUE ITEMS AND CHANGE PRODUCT SPECIFICATIONS WITHOUT NOTICE. many of our Ashley retail locations throughout the country. If your purchase was an Online Purchase, you may email us at ashley.online@dashsquare.com or call us on +91 8722 00 2222 Monday-Friday 10:30am to 8pm and Saturday 10:30am - 6:30pm or Contact Us. state. Please turn it on so that you can experience the full capabilities of this site. box. These Limited Warranties are null and void if number, My coffee table arrived with a chip in the wood and stripped screw. (ii) After the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs. But not necessarily eliminate, ignition by smoldering cigarettes handle and youll be less likely damage... An INAPPROPRIATE foundation or BOX SPRING with this mattress is not FLAME- or FIREPROOF and. Back springs get a bit too toasty for comfort and Webbed Seating System Ashley furniture offers 10-year... 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