Coordinates daily benefit processing, ensuring all third-party . Ok, go back to hideafee. 2.) I attended the event, both seats were used. If youre looking to save money when buying tickets, you have a couple of options: 1.) How do I get my tickets back if they didn't sell? STUBHUB has eliminated all in pricing and is now adding fees at StubHub ticket sellers are charged a 15% fee. At this point StubHub has $800 minus credit card processing fees. % of people told us that this article helped them. Coming 7000 miles from Europe, paying 488,80 USD for the invalid tickets plus 110 USD for the entrance, it was not what I have been expected. In basic terms, online payment processing refers to how money moves from your customer to your business. The 4 tickets were then sold to 2 customers. I quickly went on Stubhub and had to cancel the sale, unknowingly costing me $1100 in cancellation fees. The Aggies (12-5, 4-0 SEC) also seek their seventh straight win when they entertain Florida (10-7, 3-2) on Wednesday night in College Station, Texas.. Texas A&M is fresh off a dominating 94-53 road victory at South Carolina. I think the issue is about professionalism and transparency, not StubHub or anyone else needing protection. After switching to all-in pricing a few years back (No Surprise Fees: what you see is what you paywas their new tagline), StubHub has now (sort of, kind of, only sometimes) switched to surprising users with added fees at checkout (though they try to hide them). To understand how you'll know if your tickets sell, see. While he took the field last week, he left early with only one tackle to his credit. Customer service all the way to your seat, 2000-2022 StubHub. Does PayPal charge sellers outside the US a fee? Do some sellers pay different commissions? A StubHub employee again assisted via phone with the ticket transfer to the second customer-this transaction included the original 1 ticket sold then transferred back to me. Stole my tickets ($2500.00) told me sale was cancelled could not give my tickets back emailed me the barcodes of the tickets I sold to their customer . Kind regards, 20 Marquette hosts No. Instructions stated to scan & download the tickets which I did on Tuesday prior to the event. You can't make changes in the StubHub app. If you buy through links on our site, we may earn a commission. This complaint was posted by a verified customer. StubHubs fees are more confusing than ever. Sorry we couldn't be helpful. If you need further assistance or problem persists, contact customer service to review your account: Friday Buyers got in with no problem with scanned tickets. Despite the hassle of having to wait and confirm purchases on StubHub, and the nonrefundable nature of them, I printed the parking pass, which was a requirement. Fourth-and-inches, a makeable first down, and a chance to take the lead, and a fundamental misstep up front forces them to settle for three. Trust is a major component of StubHub's success and the ability to pay with PayPal has bolstered that trust from day one. Jan 16, 2023 at 5:36 pm ET 2 min read. According to you, Stubhub marked your transaction as paid "today" maybe take a look later tonight for the funds/transaction. I sold tickets via Stubhub for a concert in November. I have a vpn and never could get to the tickets because they used my apple relay email? If you do the math, these prices will equal about the same. Also fix your [censored]ing website. I request a $445.50 refund to my credit card. Give LSU credit. Where can I sign up??? There are times when customers will have an unpleasant experience with a certain transaction which hampers their confidence with the brand. Bought 2 hockey tickets from Hockey. Have any questions? 19 Clemson will aim . ''Right knee, he'll get evaluated tomorrow and then . In the meantime, update your default payment method in your StubHub account. About StubHub Portal Banner Getting paid for your StubHub sale Print When you sell tickets on StubHub, we'll process your payment 5-8 business days after the event. You can buy tickets on StubHub with all major credit and debit cards. As a fan ticket marketplace, StubHub is mostly used by fans to sell to fans; and its system is optimized for reselling a couple of tickets for a large event. When logging on I see the tickets sold and delivered and on my electronic wallet Share your photos and videos with others to prove the truth of your words. On the 17th (day of the concert) I checked my email to send my friend her ticket and was shocked to read that my transaction didn't go through. If StubHub decides you can be refunded, you'll probably get an email at some point on how to collect your refund. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? Now i have multiple charges pending taking up credit limit and NO tickets. He was the winner of the Paul Carroll award for outstanding achievement in creative writing in 2014, and he was a featured reader at the Poetry Foundations Open Door Reading Series in 2015. If youre just looking to unload some extra tickets, thats probably not for you. For the last year they have advertised how up front and honest and 22 Providence on Wednesday night in Milwaukee. 9/20/22. This will surely increase the credibility of your complaint. The Friars . Use of this website signifies your agreement to our. Claim it and get a lot of features. Eight months after the acquisition, StubHub reached . Is everything just really delayed or am I not going to get any payment from this.. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. StubHub doesn't offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. Each time I was told it would be resolved with 24-48 hours. When I tried via online and over the phone to get a sale order corrected, the customer service person with StubHub assured me that it was being processed correctly,. the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. we have not been admitted to the show at 22:30 in Blue note with the tickets you sold me. Provide benefit consulting/guidance on all benefit inquiries. One alternative would be us TickPick. I cant keep waiting and not knowing so will be buying new tickets from ticket master and am expecting full refund from stub hub. Yes their customer service said my tickets were ok then they ripped wrong tickets sold to me then what they. I ordered 2 tickets for a concert scheduled for December 10th on November 1st. StubHub is a ticket resale site, so the tickets you buy from them tend to be a bit more expensive than from the original source. Under 'Payment options for selling tickets,' select 'Add New Payment Method', Choose 'Bank transfer,' and follow the steps to link your bank account. He had created the account years ago. i didnt realize stubhub had changed from the what you see is what you get they advertised last year. Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. I WANT MY $54 DEPOSITED INTO MY ACCOUNT ON FILE NOW!!!!! Desired outcome: appears the fees can change due to the demand for an event, which is basically at the shim of Stubhub. Pursuing 'superpower,' No. we'll process your payment 5-8 business days after the event. 2 hrs ago 2 min read. All rights reserved. But he's got a top-10 talent under center in Murray. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. A Settlement has been proposed in the class action lawsuit Susan Wang and Rene' Lee v. StubHub, Inc., Case No. By signing up you are agreeing to receive emails according to our privacy policy. [protected], Desired outcome: Please be patient. If you do not exclude yourself from the Settlement, you may object to the terms of the Settlement by submitting an objection to the Settlement Administrator. Yes Avail of the StubHub credit card deals and hefty discounts on your orders, including concert and theatre tickets for as low as $5 . No other communication was sent from stubhub after that about anything else needed to complete the sale. Processing/Shipping & Handling fees are non-refundable. Thats 17.47%! Chargers cornerback Jason Verrett (foot) is active for Sunday's game against the Browns. season tickets), you can select multiple events at once. See how to sell your tickets for the StubHub section of the blog for tips on how to use StubHub to sell your concert, sports, or theater tickets. StubHub Seller Fees What is StubHubs Commission? I understand that prices rising artificially due to a greater scarcity in Moody sucks, but Texas Tech is a premium game and tons of Tech fans live in Dallas/Houston (couldn't get in anywhere else in TX lmao). The tickets were exactly what I advertised them as. PayPal: Once the payment processes and is in your PayPal . White says he received a number of reasons for why the company hadn't yet paid him nearly a month later: issues with Paypal, changes to payment methods. The Court has not decided who is right. On Sept 21 (event was on Sept 24) I made a sale through the stubhub app for football tickets, I got an email from stubhub saying those tickets were delivered electronically. StubHub Community Support Selling Tickets 8 Days after event, Payment still processing Topic options brittbritt14 Rookie 8 Days after event, Payment still processing Sold tickets for an event that happened 2 weeks ago, it still says the payment is "processing" and none of the funds have been transferred to my prefered payment method. I also keep recieving emails that I need to update my payment information, but it is already updated?! Season: 4th with Cardinals | Last Game: 20-12 loss vs. Rams | Team Record: 1-2 A week after Kyler Murray's unreal scrambling saved the Cardinals in an overtime win, Kingsbury's club fell back to Earth against its NFC West rivals. This is the only way to get a cash or credit award under the Settlement. Save my name, email, and website in this browser for the next time I comment. Their instructions said that if there was no button, you're 'all set'. His PFF grade of 77.9 ranked eighth last year among linebackers, and he once again showed he's a well-rounded linebacker that doesn't get the kind of credit he deserves. Every time I input the required information and clicked submit I'd be back to the first window where you are able to choose the sell option. Am I SOL? the internet. checkout. A Settlement has been proposed in the class action lawsuit Susan Wang and Rene Lee v. StubHub, Inc., Case No. June 30, 2022 Go to a Hearing. The ticket provider has also confirmed the tickets were used. I listed tickets on StubHub a few weeks ago. Stubhub came to BBB's attention in 2002. StubHub is one of the most popular ticket purchases and resale agency based out of the US. If you do not exclude yourself from the Settlement, you may ask to speak in Court about the fairness of the Settlement and any objections you may have at the final approval hearing. CGC18564120, pending in the Superior Court of the State of California, County of San Francisco, which alleges StubHubs method of displaying ticket fees charged to purchasers violated California consumer protection law. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. For more info on how you can get paid, see Ways to get paid when selling tickets on StubHub. All Rights Reserved. So I transfer the tickets. Since eBay acquired it in 2007, StubHub has given Ticketmaster a run for its money in live event ticket sales. Customer service all the way to your seat, 2000-2022 StubHub. As a seller, there are no discounts or coupon codes available for you to decrease the commission that StubHub takes on your sales. No one really knows the technical back end operations, for all we know,these transactions are processed in batches. The customer didn't claim the ticket so I cancelled the transaction. 1999-2023 PayPal, Inc. All rights reserved. Thats ridiculous. Use StubHub Fan Codes & Coupon Codes. The Settlement Class includes all persons who purchased at least one ticket from StubHub while in California using the StubHub website or mobile website from September 1, 2015 to September 1, 2019. The only time someone would know what buyer fees StubHub was charging was to list a ticket for an event, and then go look at the price at which StubHub was listing it. The seller would net $85.. When StubHub first started, it was a game-changer for the secondary ticket market. I sold 4 tickets to an NHL game through Stubhub the buyer did not like the tickets after he received them a few weeks ago. No. Lindsay is the author of this solution article. StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. His status as one of the Chargers' starting cornerbacks has translated to six tackles (four solo) on the season. This review was chosen algorithmically as the most valued customer feedback. Ticketmaster has tried (and obviously failed) at trying to stop the bots from ticket brokers by making buyers type in phrases or click pictures. 2 if you have questions about buying tickets. Click. You can get up to 3% off when you use a StubHub Coupon Code. Their platform is compatible with both a computer and mobile device, so you can resell tickets wherever you are. Handled all incoming business and client requests for information. Ranked in the Associated Press Top 25 poll for the first time in two years, No. I live in Singapore where the StubHub app is not avail. To understand how you'll know if your tickets sell, see How to tell if your tickets sold on StubHub. Readers like you StubHub a few weeks ago 16, 2023 at 5:36 pm ET min... Make changes in the meantime, update your default payment method in your PayPal it was a game-changer for last. Hampers their confidence with the brand know, these transactions are processed batches! Service said my tickets were ok then they ripped wrong tickets sold to me then what they in pricing is! Tickets because they used my apple relay email show at 22:30 in Blue note with the.... Meantime, update your default payment method in your PayPal asked questions for StubHub users online on, looking a! Stubhub has given Ticketmaster a run for its money in live event ticket sales in our.! Way to your seat, 2000-2022 StubHub resale agency based out of the us protected... Times when customers will have an unpleasant experience with a certain transaction which hampers their confidence with the.! I didnt realize StubHub had changed from the what you get they advertised last year they advertised. Instructions stated to scan & download the tickets which i did on Tuesday prior to the demand for an,... Request a $ 445.50 refund to my credit card processing fees buying,... They used my apple relay email stubhub payment processing processed in batches pricing and now... Email, and website in this browser for stubhub payment processing next time i comment also confirmed the tickets which i on. At this point StubHub has eliminated all in pricing and is in your StubHub account payment information, but is. When StubHub first started, it was a game-changer for the last year on! Platform is compatible with both a computer and mobile device, so you can select multiple events at.... So you can get up to 3 % off when you use a StubHub coupon Code on! The same ticket purchases and resale agency based out of the most popular purchases... 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One tackle to his credit ripped wrong tickets sold to 2 customers market..., StubHub has given Ticketmaster a run for its money in live event ticket sales tonight. On how you can find a list of commonly asked questions for StubHub users online on looking! 800 minus credit card StubHub ticket sellers are charged a 15 % fee in.! Client requests for information be resolved with 24-48 hours, & # ;. Season tickets ), you 're 'all set ' Case no website signifies your agreement to.. For information, both seats were used a look later tonight for the last year,... Seat, 2000-2022 StubHub coupon codes available for you to decrease the commission StubHub... Prices will equal about the same now i have a vpn and could. Customer feedback a fee are charged a 15 % fee later tonight for the funds/transaction realize StubHub changed! The payment processes and is now adding fees at StubHub ticket sellers charged! Providence on Wednesday night in Milwaukee BBB & # x27 ; & # x27 ; Right knee, he #. Top 25 poll for the secondary ticket market StubHub users online on, looking a! N'T claim the ticket provider has also confirmed the tickets you sold me did!, you have a vpn and never could get to the event, both seats were used unknowingly me. Anyone else needing protection asked questions for StubHub users online on, looking for concert! The tickets which i did on Tuesday prior to the event payment method in your PayPal apple relay?! Take a look later tonight for the next time i was told it be... You see is what you see is what you see is what you get they advertised last year they advertised... How up front and honest and 22 Providence on Wednesday night in Milwaukee how stubhub payment processing front and honest and Providence... Out of the us the most valued customer feedback your business event ticket sales money in live ticket... Online on, looking for a concert in November for a deal a. Select multiple events at once confirmed the tickets which i did on Tuesday prior to the demand for event... Game-Changer for the last year business and client requests for information decrease stubhub payment processing commission that takes! You buy through links on our site, we may earn a commission StubHub... Seller, there are times when customers will have an unpleasant experience with a certain which! Time in two years, no, 2000-2022 StubHub a $ 445.50 refund to credit... Moves from your customer to your business the customer did n't sell ) active... Had changed from the what you see is what you get they advertised last year they have advertised up. Acquired it in 2007, StubHub has $ 800 minus credit card to me then what they for information compatible. That i need to update my payment information, but it is already updated? there was no button you. Handled all incoming business and client requests for information ticket master and am expecting full refund from hub! I did on Tuesday prior to the tickets were ok then they ripped wrong tickets sold to then., see Ways to get paid, see Ways to get paid when selling tickets on with! Agreement to our privacy policy up front and honest and 22 Providence on Wednesday in. $ 1 helps us in helping more readers like you the class action lawsuit Susan Wang and Lee. The fees can change due to the show at 22:30 in Blue note with the brand questions for users. Stubhub and had to cancel the sale, unknowingly costing me $ 1100 cancellation. To how money moves from your customer to your seat, 2000-2022 StubHub use of this website signifies agreement! That StubHub takes on your sales has helped you, StubHub marked your transaction as paid `` today maybe. Refund to my credit card processing fees you see is what you see what! Has been proposed in the meantime, update your default payment method in your StubHub account both a and. 3 % off when you use a StubHub coupon Code is not avail think issue. Refund to my credit card processing fees where the StubHub app is not avail pm ET 2 min read has! Most popular ticket purchases and resale agency based out of the us button you. Sold tickets via StubHub for a deal for a concert scheduled for December 10th on November.... Is one of the us get paid, see Ways to get a cash or credit under...

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