Utilita Arena Birmingham Travel & Parking. Lewis Capaldi will be at Utilita Arena Birmingham on 26th Jan and we have a show cube, come available. We have also established a dedicated network of long distance coaches to help you get to and from the West Midlands. Accessible tickets will be sold on a first come, first served basis and are availableby calling the accessibility team on 0800 640 5001 (open Monday Friday, 9am 5pm). Sorry. Please speak to a member of the security staff on arrival for assistance. Badminton. Box Office Information If you are arriving by car or taxi, but do not require parking, you will need to be dropped at the bottom of the main steps on King Edwards Road, then follow the boardwalk to Entrance E. Talk to a member of staff at the arena entrance if you are unable to wait in a queue for a period of time. Please give yourselves plenty of time when planning your journey and get here as early as you can as enhanced security checks will be in place. Impeccable taste also applies to every dish that leaves the kitchen, every one prepared to order by our top chefs and served up with that famous friendliness you only get in Brum. Wheres my seat? Do you operate a numbering system for the queue? Table Tennis and Para Table Tennis. glass bottles, cans etc.) Please note, there may be a charge for the box office re-issuing tickets. University Station has step free access to all platforms, with an accessible buggy running between the station and venue. Generally, we discourage people from bringing large posters and banners to events as they can restrict the view of people sitting behind you. Are there any age restrictions at the venue? We have more merchandise than you can shake a stick at. and the operatic passion of Carmen and Madam Butterfly as examples of the arenas versatility. Please note, the box office is not open on non-show days. Register for a See account here to import your Spotify library or follow artists you find on our site to add them to your favourites. Getting Here | Utilita Arena Birmingham (utilitaarenabham.co.uk), Please contact the venue directly for any accessible queries. If you bring a camera thats not permitted for the event, youll be required to leave your camera at the confiscation kiosk for collection after the show. On Marathon day only (Saturday 30 July) an accessible shuttle will run from Smallbrook Queensway (outside Birmingham New Street Station) to the venue. Continue towards Central Library and through Paradise Forum (entrance to this Mall is on the left hand side of the entrance to Central Library) and out into Centenary Square. The box office is usually open on show days at approx. Birmingham New Street has an assisted travel lounge. Should you require a private area for personal care (eg. However, if you booked through our official box office, The Ticket Factory, you can see which block you are in as you book. It looks like Javascript is disabled. Accessible shuttle buses will also run from Smallbrook Queensway, adjacent to Birmingham New Street Station which also has step free access to all platforms. Smoking and vaping is not permitted in the Arena Bowl nor pre-show areas. Crowd Surfingcan lead to serious injuries to yourself and other visitors and is prohibited at Utilita Arena Birmingham. Under 14 year olds are not permitted on a standing floor. AllBlue Badge parkingis free but has limited availability and must be pre-booked. As they trade on public land, unfortunately they cannot be removed. Tip:Also follow uson Facebook and Twitter and we'll post when tickets are available. Step free access from stop to accessible shuttle buses operating between the station and the venue. To confirm the opening times before travelling please check out the event page for your event. Both stations have step free access to all platforms. ), Automatic wash / dry, centrally located toilet. Unfortunately, as a venue, were not responsible for the distribution of backstage passes, which are for working personnel only. However tickets can be delayed up to 10 days before the event. These items include, but are not limited to:Hot food | Alcohol | Glass bottles | Cans | Flasks | Cool boxes | Hampers | Large flags/banners | Helium balloons | Studded belts | Dog collars | Trouser chains | Selfie Sticks | Sharp/large rings | Smoke Grenades | Flares | Fireworks. Please note the booking fee for this event includes a Venue Fee of 2.00 which is charged by the venue. 19:30, Please note the booking fee for this event includes a Venue Fee of 2.50 which is charged by the venue. before your visit. You will have to enable Javascript to purchase tickets. Alternatively, write to:Visitor Experience ManagerThe NECBirminghamB40 1NTOr email them at: [emailprotected]. The arena is just a short walk from Birmingham New Street, Moor Street, Snow Hill and Five Ways train stations. Dedicated external smoking areas can be found at the end of the concourse. Well keep you posted when these get confirmed and how to buy, but in the meantime theres already a selection of on-demand concerts available to buy via the MelodyVR app, on Oculus Goor Samsung Gear VR virtual reality headsets. Sealed plastic bottles of water or juice under 500ml are permitted but no glass bottles, cans, flasks or picnic hampers are allowed. Moshing can lead to the injury of others and is therefore prohibited at the Arena. Our box office team will take it from there. In the interest of safety and security, a body pat down and bag search may take place. Alternatively, you can check out the seating plan on your event page to use as a guide. Wed love to help you more, but beyond this were like a sunless Superman powerless were afraid :(. The Utilita Arena in Birmingham is the third-largest indoor arena in the West Midland region of the United Kingdom, with an interior capacity of 15,800. The arena has a changing places toilet facility which can be found on the concourse opposite block 5. However, if you do, please only bring essentials with you and not the kitchen sink. This applies to all areas of the arenas. On certain show days, the box office may be open earlier or later dependant on the nature of the event. The medical centre at the arena is located on the concourse opposite block 2. An accessible shuttle will be operating from Smallbrook Queensway (City Centre - adjacent to Birmingham New Street station) to the venue. For further information, check out Amplify'sBrochureor visit the Amplifywebsite. A free companion ticket is also available should you be unable to attend the event without assistance. They will organise priority entry for you as soon as the entrances open. More information on parking including how to pre book can be found here. The Arena Birmingham is near the National Indoor Arena and Charlotte St (Stop Pr2) bus stations. Find out more about Ticket Protection, Please note that we do not allow leafleting outside of Utilita Arena Birmingham or in our car parks. Premium category ticket Exclusive check in and private entrance Pre-show and interval hospitality area access 2 hours pre-show inclusive beers, wines, soft drinks and house spirits An accessible shuttle bus will run from the station to the venue. See table below for the pick-up and drop off locations. Where we provide a seating plan for events, every effort is made to show you correct information. Please go to parking at the Arena for everything you need to know about about parking. Utilita Arena Birmingham, On Foot An accessible shuttle bus will run from the station to the venue. We do receive a lot of fan mail and cannot guarantee that it will be acknowledged, nor can we guarantee return of any items sent in.Please do not bring gifts for the artistes to the event with you as we are unable to accept responsilbility for them. Twitter. To find out more call Amplify Hospitality on 0844 338 0333. Sync Your Spotify Account for Gig Alerts via Email, www.arenabham.co.uk/your-visit/getting-here. Visit website. Facebook Does my child need a ticket if they sit on my knee? Can I get backstage or have a meet and greet? and are unable to make any exceptions. Perry Barr Station: Perry Barr station has step free access to all platforms. The wheelchair icon shows the location of blue badge parking locations, please be aware that these are limited and need to be pre-booked. Please enter your email address below and we'll send you an alert if any more tickets do become available. As of May 2022, visitors are not required to carry an NHS COVID-19 Pass for entry to any events at Utilita Arena, as declared by the Birmingham City Council. For full details, please visit www.utilitaarenabham.co.uk Age Restrictions Under 14-year olds MUST be accompanied by an adult aged 18yrs + with a valid ticket, into the venue. Register for a See account here to import your Spotify library or follow artists you find on our site to add them to your favourites. We often don't receive the actual performance times until closer to the event. No food or drink purchased outside Utilita Arena Birmingham is permitted to be taken inside. Wheelchair positions are available around the arena at Category C pricing and include a free companion ticket. When you arrive at Birmingham International Station, extra assistance to get to the venue is available for those who require it. Please note that whilst you may bring your children to the venue in a push chair, car seat or carry cot, we do not allow these items into the seating areas as a condition of our venue licence. administration and inventory control, ticket stock/stationery, collection facilities and postage and/or packaging costs if it applies to the event. These are located on: Concourse level 1, opposite Block 2 (next to the medical centre) Concourse level 2, We welcome all feedback and if you would like to contact us about a recent experience at the Arena, please email us at [emailprotected], Utilita Arena Birmingham has on site parking, which can be booked by following this link: I bought tickets as a gift but my name is on the ticket? You can also check out the Utilita Arena website for more information on its other locations, including Newcastle Arena and Sheffield Arena. Registered Office: 2nd Floor, Norfolk House, 47 Upper Parliament Street, Nottingham, NG1 2AB. / Can I get a photo pass? For further information, and to check if your car is Clean Air Zone compliant, please click here. You can find cycle routes covering the whole of the region on the Travel for West Midlands website, If you are travelling to Alexander Stadium, Coventry Stadium and Arena, Cannock Chase Forest, Edgbaston Stadium, or Sandwell Aquatics Centre, there are dedicated shuttle bus services from key locations across the region. We are obliged to implement this rule under the terms of our contract with the Card Issuers (VISA, MasterCard, American Express etc.) We will try and accommodate your request on the day where we can but cannot guarantee available and suitable space in advance. If you need to collect tickets from the arena box office it is recommended that you park in the South car park, park on level 8 and follow the pink route round to Entrance E. Disabled spectators arriving in vehicles over 2 metres in height (minibuses or ambilifts), will be directed to the North Car Park, Here you can disembark and traffic officers will then direct the vehicle to the nearest parking bay. This means you'll be access tickets before they go on general sale. Collecting Tickets All have step free access to all platforms and Birmingham New Street has an assisted travel lounge. This is the per-ticket fee agreed with our clients (venues, artists and event organisers). Fans Arena Birmingham is in Birmingham City Centre. Check out theMelodyVR websitefor more information. For accessible shuttle buses or to book blue badge parking select the Blue Badge or Accessible Shuttles option and edit your date and proposed arrival time. This means we cannot guarantee any acknowledgement from the artistes themselves as the decision rests completely with their Tour Management. Buying Tickets at the Box Office The entire venue can be accessed by people with wheelchairs and walking aids and is service-dog friendly. Please return your items to them at the following address to arrange a refund:CMI, Second Floor,9 The Courtyard,707 Warwick Road,Solihull,B91 3DA. The venue does not provide screens for any concert and as such this facility is never guaranteed. Check what time the box office opens for your event, and head down with your ticket booking confirmation and photo ID. I have lost an item of belongings at the venue. This is to help speed things up and reduce our queues. This will not run on Marathon day (Saturday 30 July), when there will be an accessible shuttle from Smallbrook Queensway (adjacent to Birmingham New Street Station) to the venue. If you have any further questions, please get in touch! Accessible shuttle buses will be operating from nominated accessible stations to venues as detailed below. Class 3 scooters which are larger will not be permitted.. Under 14-year olds MUST be accompanied by an adult aged 18yrs + with a valid ticket, into the venue. The venue address is: Your Games ticket includes access to public transport within the West Midlands area on the day of your event (travel to Lee Valley VeloPark is not included), so it's the best way to travel. Arena Birmingham has on site parking, which can be booked by following this link For full details on our bag policy, click here. Loan wheelchairs will be available for people who may require additional assistance. All dates at Utilita Arena Birmingham . We understand the desire to take a few snaps during the show, however every Event Promoter has their own policy regarding the admission of cameras and this can change at short notice. WebAt Utilita Arena Birmingham we've got you sorted right from doors open until the party finishes with freshly cooked dishes, plenty of drinks and some of the hottest merch for each The fulfilment fee is charged per order regardless of the number of tickets purchased. Please note, there may be a charge for the box office re-issuing tickets. Boxing. Step free access from the Grand Central stop to venue via the designated walking route. It's not payable if a ticket is purchased and collected at the box office at the same time. Box Office Information Its not just about sport. Access is strictly limited to the area which your tickets are for. However, we would recommend the Hawthorns Station for accessible travel as there will be accessible shuttle buses operating between the station and the venue. Age Restrictions Some venues have park and ride facilities where a shuttle bus will drop you at the venue, but these must be pre-booked in advance and their availability will vary. Don't worry, when using card or contactless there are no additional charges. In addition to the unisex toilets there are dedicated ambulant cubicles with the male and female toilets throughout the arena which are signposted accordingly. All spectators are subject to bag searches and any unmarked/unpackaged medication will be confiscated. Sealed plastic bottles are however permitted into the venue. There is no refrigeration on site so please make sure that you package your medication appropriately for the duration of your visit; we suggest bringing a small cool bag for any medication which needs to be kept cool. If you see empty seats in the Arena, please do not assume that you can move into them without first asking a member of staff. Gymnastics - Rhythmic. The name says it all. The Utilita Arena Birmingham box office is open on event days. Youll find the Utilita Arena Birmingham box office located on the Arena Floor level to the right of Entrance E. 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