Now I have a consumer protection attorney. The debt collectors like ASC, SPS, SLS, Green Tree, Bayview, Caliber, Selene, Ocwen and Nationstar are simply just piranhas but they can be beat at their own game too just like the big banks can be defeated. regarding your mortgage. los angeles regional water quality control board executive officer; montgomery high school baseball tickets. 40 000 original note that Ive paid off but they lost.my payoff money. We have an excellent credit rating and have never been late on our mortgage payments. Now they are starting foreclosure stating I am in default. I have never been in default and have always paid my mortgage on time, no matter who held the mortgage. This happened six different times. I have no idea where to go for help. I also need a referral in Kansas for a real estate title attorney. I would always send it before the month was up so it did not show on my credit report. I have been jumping through hoops with this company for over 2 years and they use every trick in the book to take your home. Look for Selenes complaints join us. We were just transferred to Selene too and I just set up our first online payment. Ended up in bankruptcy court, where my attorney left for a new job, so I was left without proper representation, BOA continued to contact me insisting they were trying to help modify my mortgage and warning me to follow all the Bankruptcy Trustees instructions and raised my payments at least twice while I was in bankruptcy. I am in the midst of this horrible experience and concerned about what will happen next. % I'm fortunate enough to be able to pay my mortgage every month, I just hope they take my money quietly, easily, and don't make it a hassle. Selene finance is a private company based in Chicago. Visit Website. They are a nightmare. Im losing everthing after my dad passed away on February 5, 2022. I have never been late. 2 0 obj Settlement Website: Selene Finance Settlement Website. While I am sorry for the abuse that you all have suffered at the hands of Selene, it is not surprising as we have the unfortunate pleasure of dealing with Selene Finance in the past and they are anything but compliant with consumer rights laws and regulations as evidenced by your complaints above. It is absolutely disgraceful not to mention abhorrent and egregious how Selene has treated all of you as customers. Low and behold now that we have court on November 17, with acquisitions of criminal trespassing and and an eviction , my husbands record has been cleared. I let them know I had filled out all the paperwork for forbearance already or loan modification. This was supposed to be beneficial for the borrower. This was around the same time I was transitioning from a government job that had laid of hundred of people into another job. I encourage EACH of you to do the same. I faxed the insurance policy a few times, but they told me they havent received. Almost every day I am on the phone with rude people from there. The representative told me that as a service to their customers they had a repayment plan that I could do. Employee (Former Employee) - Dallas, TX - October 15, 2022. Hmm my wife and I hover at around 800 credit score. Access Your Account New York, January 27, 2021 -- Moody's Investors Service ("Moody's") has affirmed the servicer quality (SQ) assessments for Selene Finance LP (Selene) at SQ3+ as a servicer of subprime and special servicer of residential mortgage loans. Most lenders will try to charge a percentage of the monthly payments to their borrowers, which can end up being very high. 3 0 obj or (800) 621-FEMA (3362) for possible government assistance. Heartbroken and lost, I just found out there was a lien I wasnt aware of in October 2008 for $75000 that Countrywide claimed they financed to another mortgage company to pay creditors so Countrywide and Recontrust filed the Reconveyance of Deed on a mortgage that was filed by another company made a $98000 loan to me and issued a check back to themselves for $75,000. There are three variants; a typed, drawn or uploaded signature. \VCr$o@#+O["t-p@ru$gi m+?hl$Czr{>-WxS: Selene Finance foreclosed on my home of 23 years all the while leading me to believe they where helpinge to do a loan modification!! In addition to their legal backgrounds, they also have extensive experience in commercial real estate, including properties that they purchased and properties that they financed. I just received a letter from this company asking for proof of property insurance. Selene Finance - fraud / not helping but taking, Selene Finance - Loan was sold to selene finance and they do not acknowledge the escrow account. I had no choice 4 years ago other than to file chapter 13. The case status is Pending - Other Pending. too much gas. I paid my December 1st house payment on November 20th through the payoff of loan - reimbursement of exce. I paid Rushmore Loan Management more money than Selene is giving my credit for. The Ford Fusion has been a popular vehicle among truck drivers. They then had the loan manager through another company after the original modification had been approved. I have several hundred thousand dollars of equity in my home but cant sell it in this economy and refuse to give my house away. By this point I had had enough of Selene and we went to my bank to refinance. Although they charged me $4000 for modification. What does Selene Finance do? Bank of America sold our mortgage to Selene in September of 2014. I would like to know what information I need to get started on this class action lawsuit. Also, the people who answer the phone sound like they do not want to be at work at all and some of them sound like they are talking with a mouth full of marshamallows. If you do that will force them to only contact you. Consumer payments were going to bankruptcy order. The county sold the property out from under us for an excess of $60,000.00 over what what owes on the property. Thank you. Basically you can pay into your forebearance program for 4 months only to be turned down for a refi. BBB. So yes i would like to speake to someone I just received a letter from Flagstar notifying us that our mortgage was sold to Selene Finance. They told me to moneygram the money from Walmart. off my payment. The information from your prior servicer is being loaded into our system and thoroughly checked for accuracy to better serve you. We are one of the few sub-servicers that has end-to-end servicing capabilities for both performing loans and non-performing loans. 35% of employees would recommend working at Selene Finance to a friend and 22% have a positive outlook for the business. 1-866-430-8977. Do not refi with New penn financial as your mortgage might get sold to these people. This is not a commitment to lend.Restrictions apply.Equal Housing Lender. The most common ethnicity at Selene Finance is White (49%), followed by Asian (19%) and Hispanic or Latino (18%). Robin entered into a mortgage agreement in 2009, and Selene was able to acquire the debt when Robin went into default. I think they are trying to avoid me to make me late so they can pull some of the crap that is listed above. Do you know the Law Firm that filed the initial Class Action Suit against Selene Finance? Same here. Rushmore loan management is associated with selene finance and i had a bankruptcy chapter 7 that erased the back debt off the loan . According to the recent statement I received from them on January 31 2022 Im due for 6 payments which are absolutely wrong according to the loan modification offer, I have sent numerous emails with photos of the documentation to them on top of phone calls inquiring about my account getting updated the response is always we are in receipt of the documentation and we have to honor that offer , I havent received any returned communication from them at all. Each time tI am told this I am transferred to a vooicemail that always has a different name on it. This complaint was posted by a verified customer. Good Morning, My home is facing foreclosure. I made sure if they accept the payment even last day. %PDF-1.5 The representative just told me to call back next morning. Copyright 2021 LegalAbout.com. Selene Finance is a non bank mortgage servicer, essentially a debt collector. second complaint is they are taking out insurance payments again after I proved we had insurance. Selene Finance LLP. Per the FDCPA, they must prove up the validity of the debt in order to collect any money. THEY WANT OUR PROPERTY. There's also a $616.47 Corporate Advance charge. Founded in 2007 to address specific needs in the mortgage industry, Selene Finance LP is a special servicer providing creative loan resolution strategies designed to preserve homeownership. Was able to get new employment immediately. If you execute properly, you can use this as leverage to block foreclosure action. I was offered 10K to move out, known as "cash for keys", I declined it. I guess I should Hate Bank of America for selling my mortgage to them, SELENE very very unprofessional. Financial planner in West Deptford Township, New Jersey. Not sure where that's coming from since the loan and escrow are both current. This set off the worst reaction ever. SELENE is a trademark of Selene Finance LP. Selene Finance LP is dedicated to helping our homeowners preserve and maintain their investment. Claims Administrator: Rust Consulting. I was making my payments up until April 4b. I am a victim of Selene Finance also. Because my escrow account was in the negative and this was to get it caught up. Selene is clearly wrong in their behavior, regardless of acting as a debt collector or a mortgage servicer, and they have violated all of your consumer rights. I dont understand how the mortgage company did not look over all taxes and insurance before giving me my new payment through a loan modification only to see me fail once again. Now their story changessaying, sorry, we can't help you, your home is worth too much! Selene will never call you to ask for your personal information (such as a full SSN, date of birth, or loan number) in an automated phone call. This is very frustrating and has gone on now for over three weeks. I tried to dispute but the customer service blocked and rejected my email. Review updated: Feb 02, 2022. My sick cat and I dont have any place to go. Not happy about this! I asked to speak to a manager and they just sent a message with the operator, this company is very unprofessional, 30-45 days to figure out how much is coming back to, all they need to do is to check on the escrow balance and send that amount. Get the latest business insights from Dun & Bradstreet. HAMP called Selene and within days the loan modification was at my door. Selene Finance is a non bank mortgage servicer, essentially a debt collector. I mailed my payment to them and enclosed my flagstar coupon so they could cross reference. Could someone explain? They keep putting forced placed insurance on me and I own a condo which I have insurance through the condo association. I do not know that if I had gotten it in writing if it would have disclosed this information, but I was never told I would receive paperwork about this agreement nor did I receive anything. However, the problems began with a broker who was associated with Selene finance and who went through a series of financial problems. They would not give me back the money. Selene, did a fraudulent loan modification last year of October. I am in NJ - my head is spinning! I am not pleased at all! Been with Flagstar Bank for 5+ years, never had a problem and received the letter from Flagstar that my mortgage has been sold. Houston Texas Selene Finance LP Bought my loan, began charging late fees without notice and there is no grace period. Respectfully, I as well feel that something very wrong is going on. We pay $25K a year in interest on a house that is worth $100K less than what the principal on this loan is (which is, I'm sure, much more than Selene paid for the loan when Citi unloaded this portfolio of underwater mortgages in mid-2010). Also, I was trying to dispute $1371 they charged for insurance. I am also a victim! I am now sending a check by registered mail to them for my third payment. They have never found my Jan. payment. Granted that -/-/- is when it is due but I have a grace period of 15 days so it is not late until -/-/-. Hello distressed Selene Finance mortgage holders, Ive worked way too hard over 22 years restoring power to people from severe storms across our country and unfortunately, Ive suffered a spinal injury due to wear and tear to my body and needed a loan modification to lower my payments. Lawyers & Attorneys, please come fwd & help. B. billybob57 of Milwaukee, US. I don't understand why we were sold to them. I owe very little and am worried that somehow they will pull a fast one once my case is released within the last 12 months. Also some dirty doings in the county locking my husband up again so as we wouldnt have an income to assume the mortgage. qL]y~v3dqfkoH]( V)bNJjUP:EgaP 9990 Richmond Ave Ste 400. Email this Business. Because the loan is under water, we can't re-fi on our own. Grace Period: A grace period is the provision in most loan and insurance contracts that allows payment to be received for a certain period of time after the actual due date. I think they may be including another scam. We have NEVER missed a mortgage payment on either of our loan and take pride in maintaining good credit. Understand that Selene makes the least amount of money by modifying your loan. where you can easily view transaction history, make payments and obtain information The lawsuit filed against Selene finance alleged that the company had misled borrowers and caused them to believe that they could qualify for a loan modification, when they really couldnt. Bank of America just sold my note to Selene, and that is not a typo. Reading everyone else's experiences, it is clear to me that this has to end. SELENE FINANCE LP PREAUTHORIZED AUTOMATIC CLEARING HOUSE (ACH) DEBITS AGREEMENT (DIRECT WITHDRAWAL) Borrower Name Co-Borrower Name Property Address Phone City, State, Zip Selene Loan # The undersigned hereby authorizes Selene Finance LP ("Selene") to initiate electronic transfers from my I am extraordinarily nervous! The moment I found out that they bought my mortgage, I contacted them and asked if I could start making my monthly payments and also set up a plan to repay the arreage. 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