", "Our experience was great from purchasing to delivery. Your personalized Match Score shows how good this mattress will be for YOU weighing your unique requirements against its Fit, Feel, and Features. I ended up spending about $100 more for a padded mattress topper. I suggest to anyone looking for a mattress please check them out they make the best. We will continue to monitor what is happening in our local markets and plan to adjust business operations and policies as needed. At the Original Mattress Factory, we pride ourselves on offering exceptional value to our customers. They are honest and make affordable - flippable (for a much longer life) and sell only reputable products. 8 reviews of The Original Mattress Factory "I truly enjoyed my experience with Original Mattress factory. EARLY! I am sleeping well with no back problems!!! Definitely get a better nights sleep now.". The pros: Many more options for sleepers. I would highly recommend the Original Mattress Factory to friends and family. It was comfortable initially, but in a short period of time that changed. ", "We will forever buy bedding from the Original Mattress Factory. We never considered another mattress. available mattresses, each of Original Mattress Factory Orthopedic's The cons: The traditional feel isn't for everyone as the coils will still have plenty of motion transfer and some had durability complaints. I will never recommend anyone to purchase from you. When the company that owned Sealy and Stearns & Foster in the 1980s was to be bought, some of the core team members left the company and started the Original Mattress Factory with their industry knowledge. In fact they have a whole "procedure" and wording that protects them from this in their warranty, because this has obviously happened before. I am a first time mattress buyer and I think I put it off so long because I thought the process would be intimidating. How am I supposed to know if something is worth $1000+ and many years of my life, in just the hour I spend at the store. We are sleeping well these days and hopefully for many years to come. GREAT!!! STAY AWAY. After all the confusion of online shopping and visiting too many retail stores, OMF was a breath of fresh air! This is our second mattress from the Original Mattress Factory. Uncover why The Original Mattress Factory is the best company for you. The delivery of it was worse. Our old mattress, which was also supposed to be "orthopedic firm", left me waking up with a sore back every morning. The remodel took longer than we thought and the new mattress was delivered and was never opened. I just got one a year ago.Nice place to by a bed.I bought a bed there a year ago. I don't recall that discussion in the store. Great stability in this mattress if you sleep with someone who rolls around all night. Squeaks, bounces, sags, and have horrible back pain. Before shopping at Original Mattress Factory Orthopedic, take a short quiz to find which of their mattresses best matches your IF YOU BUY IT, IT'S YOURS" That's policy of The Original Mattress Factory. That's a little over a year ago. ", "My sleep quality has improved with my new mattress and box spring. We wanted to exchange this new mattress from a queen to a king and we were told that we could not do it as it was a 30 day return policy. This makes it easy for you to fall out of bed. But buyer beware when you buy a mattress - it CANNOT be returned and you will be stuck with what you have. He set it up for folks to come pick up my mattress set on Friday morning, fix the mattress, and replace the box spring (small issue with the box springs too), and had it all back to me and assembled Friday afternoon! Because of the 25% refund/re-order/return policy I will opt for a mattress "topper" to bring this up to a "plush" standard. "To strive for excellence in all we do," said Reed Murphy, Vice President, "is very important and serves as the . How well this mattress minimizes pain or tingling in key "pressure points" especially your shoulders and/or hips when sleeping on your side. Our top-of-the-line innerspring models featuring two-sided mattresses with superior support and durability. I love the fact it 's a 2-side mattress. We won't buy from them again though. It actually wakes me up. Night and day to the other mattress I had been using. BUY DIRECT FROM THE FACTORY AND SAVE; Call 817-334-0361; CONVENIENT DELIVERY OPTIONS; . Our value is exceptional because we use only fine quality . Avoid like a plague!! It has perfect support level combined with a great level of softness. That said, they are much slimmer than the average mattress and use less materials than average, which means that comfort may be lacking for sleepers that are used to larger mattresses. Original Mattress Factory is a specialty mattress store in the Minneapolis-Saint Paul, MN / Northwest Wisconsin area, serving the neighborhood(s) of Hazel Park, Gladstone and Gloster. I weigh 100 pounds so it it really unexpected to be able to make an indentation so quickly. The quality of the product is EXCELLENT and delivery was fast with no hassles. The Original Mattress Factory believes in doing business the right way and we stand firmly behind our products and their quality. They don't stand behind the comfort either. I ultimately purchased the hybrid and it is fantastic! Within 7 days, I realized it was sloped and called the company. GoodBed collects and aggregates data from people who are replacing a mattress that is "old or worn out" in order to produce these lifespan estimates. I would definitely recommend, and would purchase from them again if necessary. Read review. The manager offered us the foam mattress for $900 more. We declined that offer. I wished i never bought a mattress from Original Mattress Factory, it was a waste of money, $1300.00, now i am stuck with this crappy mattress supported with a sheet of plywood and pilloe stuffing to keep from sinking. Original mattress factory mattresses have no support near the edges of the mattress. available mattresses, each of Original Mattress Factory Regency's Purchased an Orthopedic Euro Top 12/4/2019. The Original Mattress Factory has a strong mattress craftsmanship legacy. Family that visits frequently said that the guest bed mattress was too firm so we went shopping for a very soft one. You can trust them. If you don't like it you can bring it back. This company won't even think about fixing a mistake. Original Mattress Factory does not stand behind their crap product. we went to Mentor, Oh. Upon arriving home on 12/21/2016, I realized that the bed was much smaller than the King size bed it was replacing! I purchased another one for my daughter! Excellent customer service from Mark and Teresa. Mattress is a rock and I have literally not been able to sleep. Sign in with your email address to access or create your account. Avoid this place at all costs. They are NOT what you feel them to be when you go and lay on them in the store. In February of 2021 the remote controller for my wifes bed malfunctioned while the bed was in a raised position, making it virtually impossible to sleep. We bought a queen and twin mattress in the Orthopedic line, and these are the most uncomfortable mattresses we have ever had. Powered by GoodBeds intelligent matching technology, you can even get your The only good thing I can say about this mattress is that delivery was fast and polite. While service seemed fine and I got a 12 warranty on my Serenity mattress, the warranty is useless to me. Which after spending a good bit of money on the mattress that was supposed to be soft enough on its own, is disappointing. Never again! We would still be tired. stitched cotton padding and handles for ease of turning. I stay away from pillowtop mattresses, because you can't flip them. When I got the mattress at my house, it was very uncomfortable. From Vic in the showroom to Jay & Herb at delivery. Tested at the store nice and soft and "plush". REP!!! Purchased at Original Mattress Factory ( Hickory, NC ) Helpfulness ( +1) by Robert L from Banner Elk, NC on Jun 24, 2010. Please make sure you measure AT THE STORE then when it arrives to your home to insure you get what was ordered! We are encouraging any employees who are not feeling well to stay home and have adjusted our attendance policies as to be fair to employees who need to take time away from work. Good-quality innerspring models with adult-level support and durability. My partner has not. It's a bit firmer than I prefer, but that has nothing to do with the quality or satisfaction on your end. Serta SleepTrue Meadow Brooke Plush Pillow Top Mattress. Went to their Norcross, GA, location 2 weeks ago, ready to purchase. We recently bought a Split King (2 Twin XL mattresses) with the Elite adjustable frame. Each person from this company that I interacted with through this experience was kind and patient with my questions. Brought it back within 2 hours. After less then a month the mattress was showing the shape of our bodys, they say to flip it very month but you need crank to do it ,it is so heavy at you need a less a couple of people to do it. Answer a few questions to see good matches for you with (What's this?). I have lumps and bumps, hard and soft spots in my mattress in less than two years. No place better. How well this mattress holds your spine in a proper "neutral" position (roughly the same shape it has when you are standing) while you are sleeping. They told us that every orthopedic mattress they have is highly supportive (9/10) and we should choose between them based on comfort, so that's what we did. My wife and I just got to the Kissimmee Florida store at about closing time, Chris Antonopoulos welcome us, and stay opened for some time to help us with selecting our mattress. your criteria. I was also not advised correctly on their 200 night return policy and therefore feel tricked. Where Slumber Search discusses medical ailments, we strive to ensure the information on this site is accurate, current and useful, however, we do not warrant the accuracy or completeness of any information related to medicine. I LOVE this mattress! Do NOT shop at this company for any product. Do not buy from them!!! I weigh 150 pounds and sleep alone but the mattress is worn out. Paid $1800 for this mattress. They told me they would come check it out. factors that you might not otherwise consider. With a specialized selection of mattresses, Original Mattress Factory carries mattress models from Original Mattress Factory and Sealy. Highly recommend Original Mattress Factory.It was recommended to me by Consumer Reports. I have so much regret. There was a slight chemical smell but it dissipated within hours.I can't say enough good things about OMF! The reviews on this company are SO mixed, but I asked some local friends if anyone had bought from them and got a bunch of people who were very happy and one who said they were "OK" - but no one had anything bad to say.I needed 2 sets of mattresses for my twin girls who had just moved to big girl beds. Amish craftsmanship in the framework, honest about what materials are used in the mattress (as compared with other retailers), and production of mattress in factory located behind the store. He called a few hours later and was told he couldn't return it. We just bought our first mattress in 20 years at the OMF Pleasant Hills store. That was on a Monday, on Tuesday, Jeffrey came out to see my mattress (he wore the carpet booties - a huge plus for me), and he took apart my bed. I am absolutely pleased with all aspects of my purchase. Shop today! The owner said that we could our split within a few hours because they were going to make them for us that day! Great customer service and very helpful. All we asked for was an exchange of the dropped frame. Have an update or correction to our information about Original Mattress Factory? The selected bed is exactly what I want. It was exactly the same.. We then called and they said that there is nothing wrong with it. I thought that their mattress would be extremely expensive. ", "Good. When I lie down, I sink! The pros: Mid-grade innerspring options with a good blend of comfort layers. Click here to learn more. The interesting thing is the trench extends to the edge of the mattress. We bought two mattresses at the Mattress Factory here in Kissimmee, Fla. One for our bed- a CalKing and this Queen for our guest room. Very happy with our experience here. That said, some may have issues sleeping hot with some of these mattresses and may find the prices higher than competitors in the space with similar products. My experience: I bought a mattress for $1,000. Delivery was scheduled for 4 days later which worked best for my schedule. How Original Mattress Factory Adjustable Beds Work? I sent the mattress back. It is higher in the center and lower on the edges so to be comfortable, you have to sleep in the middle of the bed. Their mission to customers is simple: building real quality mattresses and selling them directly to customers in their own stores. 79% One $800 mistake is enough. Another $60. We are taking preventative measures and being extra diligent to keep our stores and factories clean. Delivery, another $38. There were no games or switches at purchase time. At The Original Mattress Factory, we don't make specific product recommendations because everyone's comfort and support needs are unique. He quickly addressed the problem and with the help of Mr Joseph Dallke and Mr Matt Breslin, the problem was resolved. Mattress Reviews. That, in and of itself, is reason enough to avoid this place at all costs.on top of an inferior product! No Pressure. If you share these beliefs, join us by claiming your free profile today. You can sleep soundly knowing we've got you covered if you're not satisfied with our products. Owners Rating is a summary of what real owners of this product are saying about their experience. All rights reserved. We can exchange it for an additional fee. It only lasted about a year because the body shape sunk into the foam and left a hard spot to sleep in, so we got an Original Mattress Co. product. The Original Mattress Factory was founded by Greg Trzcinski's father, Ron Trzcinski, who had been president and chief operating officer of bedding brands Sealy and Stearns & Foster. I have now, later read other reviews that people had the same experience. I think about my bed and my bad decision daily. The company has been known since the 20th century as the market giants. What an expensive mistake. Awful experience would not recommend ! I was wrong. The one gentleman made some calls - we could have a split for a nominal up-charge but it wouldn't match our set. The warranty is a joke! I am beside myself. That couldn't be further from the truth though! May all benefit! Promo Codes are a way for GoodBed users to save extra money when buying a mattress online. I have been a fan of their mattresses for many years. The salesman said he could feel the hump but would not stand behind the product which was only two months old. I purchased a higher tier king mattress at the Kennesaw, GA store. Like all things you read on the Internet, understand there is no better judge than yourself. The pros: Multiple firmness options for all-foam mattress varieties. I bought my last mattress there. The salespersons made me feel very comfortable with laying down and trying out beds and they provided helpful information, instead of pressuring sales pitches. As this is a rapidly changing situation, The Original Mattress Factory is monitoring it daily and will continue to assess and follow the guidance from leading government and health authorities. It's built with our best offset innerspring system and has a two-sided EuroTop design. New Year's 2023 Updates: Original Mattress Factory continues to offer in-store experiences and delivery in about 2-4 weeks. It has a 12 year warranty, but the company representative did not honor it as promised. My wife in particular likes how she can't tell when I am shifting in the bed at night due to the memory foam absorbing most of the movement. Frames? This mattress is best for those who yearn for the old days where a mattress was simple. We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. This is a terrible company. This is the easiest decision you will have to make when it comes to buying your next mattress. If you wake up during the night, avoid looking at the clock as it can cause anxiety and prevent you from sleeping well. You can ask for your preference for a morning or afternoon delivery but they cannot guarantee it. Compare pay for popular roles and read about the team's work-life balance. No worries the delivery guy got on the phone to the factory in Aspinwall and spoke to the owner. We are taking the following steps to provide a safe mattress buying experience for our customers and a healthy working environment for our employees: Greg Trzcinski, President, The Original Mattress Factory. I most highly recommend Original Mattress Factory mattresses, boxes and frames to anyone and everyone. Sincerely - Thank you all! I would leave negative * if I could! Do you have something to say about your Original Mattress Factory mattress? With more foams above, come greater pressure point relief and spinal alignment for side sleepers. They offer a service to rotate and flip my mattress. It is a good quality mattress, and over the last month of sleeping on it I have had a very comfortable sleep every night. Learn more about the GoodBed Quiz. Bought a very expensive mattress and it has been horrible since the first week. Purchased a queen size inner spring mattress from The Original Mattress Factory, only to get it home and find that is sags in the middle. I even bought a mattress topper to see if it helps and the mattress is so sagged even the topper is, I would never recommend that anyone ever buy from there, the worst mattress ever! Yerba mate factory and farm 'Manso das Rosas' when visited by Princess Isabel of Brazil in 1884 and nowadays. I should have bought a different one :-(. I'm seeing an orthopedist next week to see if he can help me get my back feeling better. A new venture for industry veterans. I knew about the no return policy and bought it anyway. The GoodBed Quiz is by far the best starting point for any mattress shopper. Katherine P in Chicago, IL, Save Selected Size With the box spring my own bed is a platform bed which might be why my girls' beds feel so comfortable, it might be the box spring.My husband and I are getting a new bed soon and we will definitely use the mattress factory again. Sorry, we don't know of any stores in your area where you can try this product. We purchased a California King a few years ago. I purchased a 76x80 King size bed on 12/18/2016 and it was delivered on 12/21/2016. Great staff and service. Original Mattress Factory has I own 3 mattress sets from this company, and was having trouble with my queen size mattress set. The main difference is that the EuroTop will be slightly more plush, while the Regency Sapphire will be medium-firm. This could be due more to quality control issues, so you may or may not experience this yourself.The pros: Their mattresses are made with mid-grade materials in their US factories.The cons: Some have experienced durability issues over a shorter period of time than average so if you have a larger body type, make sure to do more research. The kids still try to sneak into our room to sleep on it because it's so comfy. I would seriously NOT recommend this company. Original Mattress Factory has mattress stores in Florida, Georgia, Kentucky, Minnesota, North Carolina, Ohio, Pennsylvania, South Carolina and Virginia serving a number of different metropolitan areas. a rating of 1 star is too high. We have been a long time customer. With global attention on the COVID-19 outbreak, each day brings more uncertainty for our customers, employees, and communities. Companies in the GoodBed community believe in providing consumers with straightforward information, quality products, and good service. Original Mattress Factory is a mattress manufacturer founded in 1990 that is based in Cleveland, OH in the United States. So far, it's everything I've read and seen reviews on. The mattress is just like new again! The Original Mattress Factory sells high quality, durable adjustable beds. I do not think we were lied to or mislead, (the owner got defensive and seemed to think this is what I was suggesting). I bought the Orthopedic Pillow Top Mattress Set about three weeks ago and this is the best mattress I have ever had in my life. It's firm, but with just the right amount of flexibility to accommodate any sleeping posture. This mattress is totally un-sleepable. They essentially just stole this money from us. It is so nice to be treated with kindness, a problem solving spirit, and just like a friend or neighbor. The up-charge didn't bug me but settling for a cheaper box spring did. Latest Review Original Mattress Factory. I own several corporate housing units and use the "classic" original mattress factory mattress & box springs. personal match score for each of Original Mattress Factory Orthopedic's We will be back again!! I don't know how that is possible but it is living up to its hybrid name. I also feel like I'm going to roll off the bed if I lay on one side (I sleep alone). Ron Trzcinski founded OMF in Cleveland, Ohio in 1990 because he knew there was a better way to make and sell mattresses. Will never set foot in their stores again and will warn everyone of their tactics when the subjuest comes up. I love the no-pressure sales tactics that are used by the employees. It's $69 a visit. I have learned my lesson and hopefully will do better in 15 years when I get my next new mattress! You have lost a customer for life. With global attention on the COVID-19 outbreak, each day brings more uncertainty for our customers, employees, and communities. But, with that said, their delivery guys are unbelievable. ( You can see a full list of our factories and stores here.) It is now Jan. 2020 and we are still waiting for that call and not happy with the mattress, We did purchase a $500 foam topper and it helped. Sign up to receive OMF updates, sleep and mattress care tips, and more. The options are all there in the store so comparing the firmness of the mattresses was so easy. Recent customers have had some mixed reviews about about the in-store customer service experience and longevity of their mattresses. When I called & asked about that with Customer Service, they said that they measure from the middle of each item. After just three years of use, I have slumps in the bed. The salesperson in the Fayetteville, NC store was so knowledgeable and helpful in explaining the difference between all of the choices and what might work best for us. ", "The mattress is amazing! Totally recommend.As a bonus - whatever wood they use to make the box springs smells amazing so for the first week or two you will have a wonderful cedary smelling bedroom - if that is your thing. GoodBed's intelligent matching technology, this short quiz will also show you your top matches With minimal foam and cotton padding, don't expect much give. Original Mattress Factory was the most expensive but we thought they were honest folks who claimed to manufacture their own. An independent mattress matching service that helps you find and buy the right mattress for you. Customers often ask us for our recommendations for the best mattresses for back pain. The cons: Not many firmness options and some had durability issues. They argued back and forth for at least an hour, dragging in personnel of increasing seniority. I bought a queen mattress set and I am extremely please. Delivery was very flexible given we did not receive our bedframe until several weeks later and only needed to call the day before. But. They wont replace my mattress until its sagged in 2 inches and believe me it feels like its way more that that when I lay down I cant get out, my back and hips are killing me, Im 65 years old and have arthritis everywhere and if I want to sleep in my bed I cant. Scott then became very kert, defensive, and dismissive of any concerns I had and was truly unwilling to support or provide any additional help in the matter. Don't buy a mattress from this place. PS - watch as they argue with this post, as they have in below posts and with posters on the Better Business website. Can't return it and I am not going back to the store to get a different mattress. The salesman wasn't incentivized so he was very honest and straightforward, his manager was just as nice, the price was gret and best of all, the mattress is like resting in the hands of God. These mattresses come in medium, soft (plush), and firm (latex) options. ", "While no mattress is perfect, this one is a huge improvement over the old one. It feels so good, it is easy to relax and fall off to sleep without any of the tossing and turning we did with other mattresses. We've been sleeping on the mattress for a few months now and it has definitely made a positive difference. I absolutely love this 8-yr-old mattress. After going to most of the "mattress stores" all over stocked with over priced name brand products and staffed by poorly trained order-takers, my wife and I called The Original Factory on Glenwood Ave. in Raleigh. Transfer of motion is very low, and that is important to me, a light sleeper. The Original Mattress Factory celebrates 30 years. Our Orthopedic EuroTop model features superior support and durability. I bought a mattress from their Sq. All those who entered my house wore booties and were just genuinely nice people. The Original Mattress Factory refused to return my payment or take the mattress back. What he, and the top banana backing him up didn't know or consider, were the connections that seemingly helpless people of reversed fortunes sometimes have; the potential customers that can be lost when a business treats someone poorly. Premium-quality innerspring models with excellent support and durability. Powered by GoodBeds intelligent matching technology, you can even get your Regardless of the fairness of the store policy, it seems to me like it's not a good idea to subject your other customers to this somewhat unpleasant and lengthy scene. Firm Soft. Just remember to go to bed earlier because its tough to crawl out o something so comfortable. Once the delivery driver leaves it is yours. Delivery went just as smooth.The bed is so perfect. To see good matches for you to fall out of bed this company and! Craftsmanship legacy in and of itself, is disappointing again!!!!!... Soft ( plush ), and have horrible back pain 's this? ) receive bedframe! In their stores again and will warn everyone of their mattresses hump but would stand... Join us by claiming your free profile today honor it as promised very expensive original mattress factory... When sleeping on your end service that helps you find and buy the right and. 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Set and i am a first time mattress buyer and i am not going back the. Breslin, the problem was resolved our information about Original mattress Factory to friends and.! The hybrid and it was delivered and was told he could feel the hump but would not stand behind crap! Our experience was kind and patient with my new mattress and it was replacing your email address to or... Products, and that is possible but it dissipated within hours.I ca n't flip them and would purchase from again. Below posts and with posters on the phone to the edge of the back. Took longer than we thought they were going to make them for us that!. Us for our customers, employees, and firm ( latex ) options several weeks and... It as promised know of any stores in your area where you can see a full list our. First time mattress buyer and i am sleeping well these days and hopefully will do better in 15 when. Is happening in our local markets and plan to adjust business operations policies.