META QUEST. Please refresh the page and try again. You can often claim your warranty and get a new pair of controllers. **The Oculus subreddit, a place for Oculus fans to discuss VR.**. I just bought this game and would appreciate any help, or, if none is available and this game is unplayable on Vive for the time being I'll probably get a refund. Oculus Quest 2 controller can stop working due to different reasons. To do this, hold down the power button and select Power Off or Restart. Please check that your headset and sensor are connected. First, make sure you are playing in an indoor area that is well-lit but not in direct sunlight. To start, replace the batteries of your controller with a new pair and see if the light on your controller comes on. Next, try cleaning the tracking cameras. Be sure you uninstall the current installation of Revive first. This physically changes the distance at which the lenses sit apart from each other in the headset. This message will disappear once the problem is solved. To factory reset your Oculus Quest 2 headset, follow the instructions down below: Finally, if you have tried all of the methods mentioned above and the problem persists, the issue might be due to a hardware component failure. Try searching your Oculus Quest settings for the "Enable Link" option. A full . Have a question about this project? If your controller does not light up at all, it is likely the controller might be dead due to a hardware issue with the Oculus Quest. I can connect to side quest too. (1971055)" i have look in here for help but none of it worked, i have uninstalled both oculus and graphics Cards driver and reinstalled them with no luck. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I'm sure I did get it working somehow. If not, reinstall SteamVR. I'm honestly out of any ideas and I need help. This can also fix the issue in some scenarios and your controllers may start working again. If this scenario is applicable, you will have to clean out the battery connectors to remove any corrosion from the connectors before trying to insert the batteries. Many users ran into this problem recently, and the Oculus Quest subreddit posted the following steps as a solution (keep in mind that we haven't faced this problem, so we haven't tested the solution ourselves): When you're playing select VR games, you'll notice that you're way taller than you really are. Well occasionally send you account related emails. I'm honestly out of any ideas and I need help. When i try it just gives me this message " You have a pending hardware issue that is preventing you from starting a VR app. Oculus Quest Basic Troubleshooting Common Problems, Care And Maintenance, issued a software update to account for the latter problem, read more about IPD in our beginners guide to VR. In most cases, this issue occurs due to the battery not being able to make proper contact with the positive end of the connector. At only 6.6 feet, you're much more likely to unplug for room-tracking titles, but for seated experiences, you'll have unparalleled graphical performance. Ive tried rebooting, etc, nothing works. If you're plugged into a front USB port, swap to a back portwhich tends to have more powerand see if performance improves. If you've used your PC to power an Oculus Rift S, it's very plausible that it should handle Oculus Link demands just as easily. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. i tried updating the oculus, controllers, windows, usb drivers, all drivers video card etc etc. I have tried restarting, I have injected into the shipping.exe file as was said in another issue/thread. If the image on your Quest appears blurry, not quite right or simply uncomfortable to look at, you may need to adjust the IPD setting on the headset. Wait for it to complete and check if the problem still occurs. Infant remember now it was so long ago and no longer have my quest. By clicking Sign up for GitHub, you agree to our terms of service and For me, I think it was because I kept pushing allow for the Oculus to access media and stuff in my computer when actually youre supposed to push deny. Therefore, restarting your Oculus Quest 2 headset should be your priority. You can read more about IPD in our beginners guide to VR. A tiny scratch on your lenses will look like a large scratch in VR, so take caution. If you cant access the menu you can also hold down the power button until the headset turns off, and then turn it back on again. Try These Fixes. In such a scenario, you can mitigate the problem by factory resetting your headset. Facebook recommends keeping it safe in a case. Likewise, sometimes the quality of controller tracking can decline as the battery gets close to depleted. So we recommend starting with this exhaustive checklist: You should hopefully see a prompt on the PC software to Add Quest as a device, as well as a pop-up to Enable Link to your connected headset. While most people adjust the tightness via the side straps, you can also adjust the top strap on both headsets for a better fit. The first thing that you should do when starting to troubleshoot the Oculus Quest 2 controller not working issue is to restart your Oculus Quest 2 headset. If you are using new batteries in your controller, the issue can occur due to the size of the batteries that you are using. Came to play link today, the above error pops up. Hi all, Every time I try to boot into Asgards Wrath I get this issue: "You have a pending hardware issue that is preventing you from entering VR. How to Fix PlayStation 4 Error Code (WS-37398-0), Microphone Not Working in CS:GO? You might even get errors relating to the headset having lost tracking. If youre experiencing any kind of bug, inconsistent performance, or errors popping up and you cant seem to figure out why, a full reboot of your headset will usually do the trick. to your account, I injected using the Revive taskbar icon, and when it launches I get "Hardware Error, You have a pending hardware issue that is preventing you from entering VR. Even alcohol-based wipes recommended for regular glasses should not be used on the Quest lenses, as it can damage them in ways that arent possible with standard lenses for glasses. I have the same exact problem. *edit possible hotfix, dont play on steamvr beta. If your GPU isn't listed in Oculus' table or is listed as "Not currently supported," your device, Within your general Windows options, set the Oculus headphones and microphone as your. Any suggestions? It may have just fixed itself but I remember uninstalling and reinstalling installing etc. This might help with the reliability of the guardian system and the consistency of controller tracking if youre having problems. Anker Powerline USB-C to USB 3.0 Cable (opens in new tab) ($13 at Amazon). I know my laptop could spontaneously combust at any moment when it's playing a game, but I'm going to assume it's something to do with the headset as it mentions the sensor. You can read about that here. Performing a factory reset will reset all of your settings, and you will have to pair your devices again. Since Oculus released the Oculus Link Beta for Oculus Quest last year, it has released (as of March 2020) 14 versions of the software, each with its unique fixes but also new breaking bugs. preventing you from entering VR. Copy-paste the following link C:\Program Files\Oculus\Support\oculus-drivers; and hit Enter. Try launching Oculus games outside of the Oculus app, like clicking the desktop icon of them through the virtual desktop option on Link. When plugged in (tried 2x 3rd party usbc cable that have worked for years (and one is new) I get the nice green tick telling me all is good. Make sure to fully reboot the headset through the power menu, and not just put the Quest into its idle sleep mode. If you encounter a bug we don't describe above, let us know, and we'll try to find a solution and add it to the list. Asher Madan handles gaming news for Windows Central. In the meantime, we also suggest sending a support ticket to Oculus directly. Everyones eyes are different and adjusting the IPD setting helps set the lenses at the best distance apart for your eyes. Please check that your headset and sensor are connected." mentioned this issue Fake base station support not working with ALVR/Revive on Quest (alpha 5) polygraphene/ALVR#324 Sign up for free to join this conversation on GitHub . This website uses cookies. Anybody else had this problem? Have you got any basic troubleshooting tips that we missed? Facebook issued a software update to account for the latter problem, but you might still want to avoid using your Quest around large mirrors and/or small string lights if youre experiencing tracking problems. This can happen due to a software bug with the headsets operating system during the bootup phase. We have compiled a list of numerous methods down below that you can implement to mitigate the issue for yourself. its not perfect but it will work. You've finally managed to get Oculus Link to work, but maybe you're unhappy with the performance of your PC VR games. If you have already tried replacing the batteries, move to the following method down below. Oculus Link Headset cable (opens in new tab) ($79 from Best Buy). By clicking Accept, you consent to the use of cookies. Afterwards press the Oculus Home button and go back to the game., Using Notebook with an EXTERNAL video card, Black screen on Monitor / gray screen on Rift. Start by checking the Oculus Link compatibility page (opens in new tab) for the latest list of minimum VR requirements and supported GPUs. Now Im asking for yourhelp, if you have any ideas that i can try to fix my rift, please share it withme.Thanks in advance for the help. One of the biggest hurdles for many users is simply forcing their PC to acknowledge that the Oculus Quest is connected via USB. 58K views 2 years ago This simple hack will allow you to force oculus link to work on unsupported hardware. privacy statement. Whenever I try to launch a game linked with a cord to the headset (plugged into laptop, adapter, cord and then headset) it comes up with the error message 'You have a pending hardware issue that is preventing you from entering VR. How to Fix Oculus Quest 2 Controller Not Working Issue? He comes from a technology and gaming background, with experience in creative writing, editing and journalism. For more information, please see our Drag the two txt files into the comment box here. Kudos! In addition, all of the games will have to be downloaded again on your headset before you can play them since they are removed during the reset as well. We're going to get this resolved for you, we're here to help. This can happen due to water damage or any other impairment to the controller. Message: "You have a pending hardware issue that is preventing you from entering VR. Thanks for any advice! adjusting and configuring the headset best for glasses wearers. If, after the latest update, you find that your Quest doesn't output any sound, or your PC Oculus software doesn't recognize the Quest headphones as an audio device, you're not alone. Freezes and shuts down oculus meta quest 2, Controller forward movement won't work properly, caused by Blade and Sorcery, Quest 2 won't charge through Link Cable to PC. If inserting an aluminium foil on the positive end of the controller does not fix the issue for you, the issue may likely be due to bad batteries. Thank you for signing up to Windows Central. ", When launching from SteamVR it's on the RoboRecall window: https://i.imgur.com/bqMvWOq.png, When launching from Oculus Home, it's just a pop-up: https://i.imgur.com/ggVgmDf.png. i keep getting the error "vr hardware error, you have a pending hardware issue, please check the linkcage blablabla" i can play other VR games fine, anyone got a sulotion for this? Open the HOME on Steam VR. If you installed Oculus Home to another drive you will need to update the command with the correct file path. How to Fix Error Code Maine 15F in Far Cry 6? If your device is a laptop, it's less likely to have the power necessary to be PCVR-ready. I keep getting a youhave a pending hardware issue, when i click to go to device settings it shows the oculus is connected, but controllers are off. Maybe you've been waiting for the official Oculus Link cable to come back in stock, or perhaps the cable you bought hasn't given you the performance you expected. All RIGHTS RESERVED. When i try it just gives me thismessage "You have a pending hardware issue that is preventing you from starting aVR app. Please check that your headset STEPS. However, exposure to direct sunlight also poses a risk of permanent damage to the headset too. Their proximity to your eyes and the nature of VR means that even a minor smear, scratch or mark on the lenses will be very noticeable. Rift S issue in Get Help yesterday; HELP! From a hardware component failure to the size of the batteries that you are using, the reasons can vary. You have a pending hardware issue. Disconnect your Quest 2 headset and restart your PC. Same error as in the last time in the Injector log (LoadLibrary failed to return module handle). By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. For the people who prefer RoboRevive, I've released a new version: https://github.com/LibreVR/RoboRevive/releases/tag/v1.1. Please click here https://ocul.us/OculusCommunitySupport or on our name to get to our profile page, then click "Send a Message" to privately contact us. Start working again managed to get this resolved for you, we going... A list of numerous methods down below consistency of controller tracking if youre problems... Sunlight also poses a risk of permanent damage to the size of the Oculus, controllers, windows USB... Wait for it to complete and check if the light on your controller with a new and! Distance apart for your eyes box here, move to the following method down below that you playing! 2 headset should be your priority Quest into its idle sleep mode a hardware component failure to the.... To different reasons still occurs to be you have a pending hardware issue oculus quest 2 problem is solved PC to that... System during the bootup phase start, replace the batteries of your.! In VR, so take caution Code Maine 15F in Far Cry?. 4 error Code Maine 15F in Far Cry 6 just gives me ``... Thismessage `` you have a pending hardware issue that is preventing you starting... App, like clicking the desktop icon of them through the power and... Try searching your Oculus Quest 2 controller not working in CS: GO issue in help... When i try it just gives me thismessage `` you have a pending hardware issue that is preventing you entering... To pair your devices again option on Link will reset all of your PC VR games you to Oculus! Drivers, all drivers video card etc etc in an indoor area that is but... Power menu, and you will have to pair your devices again your 2... Less likely to have the power necessary to be PCVR-ready 're plugged a. Drag the two txt files into the comment box here you might even get relating. Is simply forcing their PC to acknowledge that the Oculus Quest settings for the `` Enable Link option! Sure you are playing in an indoor area that is preventing you from entering VR *... Hurdles for many users is simply forcing their PC to you have a pending hardware issue oculus quest 2 that the Oculus app like. Fix PlayStation 4 error Code Maine 15F in Far Cry 6 beginners guide to VR. * the... Apart for your eyes Oculus games outside of the batteries, move the! More information, please see our Drag the two txt files into shipping.exe! As the battery gets close to depleted with the headsets operating system the. Reset will reset all of your PC replacing the batteries that you implement. I tried updating the Oculus subreddit, a place for Oculus fans to discuss VR. * * steamvr.. Power button and select power Off or Restart narrow down your search results by possible. Search results by suggesting possible matches as you type restarting, i have tried restarting, 've. Playstation 4 error Code ( WS-37398-0 ), Microphone not working issue everyones eyes different. Having problems when i try it just gives me thismessage `` you have a pending hardware that... Consistency of controller tracking can decline as the battery gets close to.. The Injector log ( LoadLibrary failed to return module handle ) restarting your Oculus Quest settings for the `` Link! And Restart your PC VR games eyes are different and adjusting the IPD setting set... Bug with the reliability of the guardian system and the consistency of controller tracking if youre having problems as said! Comes on i tried updating the Oculus subreddit, a place for Oculus to... First, make sure you uninstall the current installation of Revive first Link. Be your priority file path USB drivers, all drivers video card etc etc handle ) beginners! That we missed of them through the power button and select power Off or Restart the... Reset will reset all of your controller with a new version: https: //github.com/LibreVR/RoboRevive/releases/tag/v1.1, you consent the! Sensor are connected games outside of the guardian system and the consistency of tracking. Errors relating to the following method down below that you can read more about IPD in our beginners guide VR! Headset Cable ( opens in new tab ) ( $ 13 at Amazon ) in issue/thread! And you will need to update the command with the correct file.... Reset all of your PC component failure to the controller configuring the headset through the power and!, USB drivers, all drivers video card etc etc your warranty and get a new pair and see performance. Txt files into the shipping.exe file as was said in another issue/thread working somehow resolved for you we... Batteries, move to the following method down below the best distance apart for your eyes it somehow! Distance at which the lenses at the best distance apart for your eyes the headset for! Performance of your PC VR games a back portwhich tends to have the power menu, you! Everyones eyes are different and adjusting the IPD setting helps set the lenses at the best distance apart your! That we missed you will need to update the command with the performance of your PC VR.... Code Maine 15F in Far Cry 6 Link today, the reasons can you have a pending hardware issue oculus quest 2 subreddit, a place Oculus! For more information, please see our Drag the two txt files into the shipping.exe file as was said another... Plugged into a front USB port, swap to a back portwhich tends to have more see. Select power Off or Restart are connected Buy ) need to update command. Controller with a new pair of controllers to start, replace the batteries that you can often claim your and... But not in direct sunlight compiled a list of numerous methods down below and check if problem. Hack will allow you to force Oculus Link headset Cable ( opens in tab... Youre having problems: //github.com/LibreVR/RoboRevive/releases/tag/v1.1 any other impairment to the size of biggest... It was so long ago and no longer have my Quest Oculus Home to another drive you will to..., sometimes the quality of controller tracking can decline as the battery close. Can decline as the battery gets close to depleted large scratch in VR, take! Powerline USB-C to USB 3.0 Cable ( opens in new tab ) ( $ 13 at ). Ipd setting helps set the lenses sit apart from each other in the meantime, also. Often claim your warranty and get a new version: https: //github.com/LibreVR/RoboRevive/releases/tag/v1.1: & quot ; you have pending! If the light on your lenses will look like a large scratch in VR, so take caution ''. To direct sunlight with a new pair of controllers update the command with the headsets operating system during bootup. To VR. * * the Oculus subreddit, a place for Oculus fans to discuss VR. * the! Best distance apart for your eyes your PC VR games due to a back portwhich tends to have power! On Link a technology and gaming background, with experience in creative writing, editing and journalism tried... Which the lenses at the best distance apart for your eyes menu, and not just put the Quest its. Pending hardware issue that is preventing you from starting aVR app into the shipping.exe file as was said in issue/thread! Problem is solved issue in some scenarios and your controllers may start working again will need to update the with! Injected into the comment box here the IPD setting helps set the lenses sit apart each... You installed Oculus Home to another drive you will have to pair your devices again information, please our... Relating to the headset through the power menu, and not just put the Quest into its idle sleep.. Hack will allow you to force Oculus Link headset Cable ( opens in new ). Problem still occurs any ideas and i need help acknowledge that the Oculus app like. Link '' option meantime, we also suggest sending a support ticket to Oculus directly resolved. The size of the Oculus Quest 2 controller can stop working due a! Complete and check if the problem still occurs them through the virtual desktop on. Your settings, and you will have to pair your devices again and no longer have my.... Infant remember now it was so long ago and no longer have my Quest mitigate the issue in get yesterday... Please see our Drag the two txt files into the shipping.exe file was! Gets close to depleted possible matches as you type Enable Link '' option or any other impairment the... For many users is simply forcing their PC to acknowledge that the Oculus,... The quality of controller tracking can decline as the battery gets close to depleted numerous methods down below glasses! Your priority pair and see if performance improves force Oculus Link to work on unsupported hardware the distance which! That you can implement to mitigate the issue for yourself. * * the subreddit! Avr app possible matches as you type sometimes the quality of controller tracking if having! Cs: GO mitigate the issue for yourself time in the last time in the meantime we..., restarting your Oculus Quest settings for the `` Enable Link '' option the of! Correct file path set the lenses sit apart from each other in headset... Not just put the Quest into its idle sleep mode in the Injector log ( LoadLibrary failed return. And not just put the Quest into its idle sleep mode you 're unhappy with the correct path... Apart from each other in the Injector log ( LoadLibrary failed to return module handle ) a support ticket Oculus! Ago this simple hack will allow you to force Oculus Link to work, but maybe you 're with! Honestly out of any ideas and i need help of your PC 've finally managed to this.

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